Global Sales Ops Analyst & Salesforce Expert

Global Payments; Denver (CO); On-site; USD 110,000 - 140,000; Full time

Job summary

Global Payments in Denver, CO seeks a Senior Sales Operations Analyst to serve as a Salesforce power user and partner to the Americas sales team.

You will leverage data and process knowledge to identify gaps, drive improvements, and boost seller productivity and forecast accuracy, collaborating with RevOps, Systems, Finance and Enablement to scale CRM improvements across the organization.

Qualifications

• 4+ years in Sales/Revenue Operations or related analytical roles.
• Advanced Salesforce knowledge with reports, dashboards and workflows.
• Strong analytical skills and data-driven decision making.
• Experience identifying process gaps and implementing improvements.
• Ability to partner with sales leaders and cross-functional teams.

Responsibilities

• Serve as Salesforce subject matter expert on functionality, data quality, reporting, and best practices.
• Analyze sales processes to identify gaps and opportunities to improve productivity.
• Partner with sales leadership to drive process standardization and CRM adoption.
• Create Salesforce dashboards providing actionable insights for leaders.
• Gather requirements and work with Systems/RevOps on enhancements and automation.
• Monitor data quality and system compliance; drive corrective actions.
• Document processes and support governance for new programs/tools.
• Measure impact of improvements and propose data-driven changes.
• Act as liaison to ensure operational processes support revenue generation.

Skills

Salesforce expertise

Data analysis

Forecasting

CRM governance

Cross-functional collaboration

Project management

Analytical storytelling

Operational excellence

Process improvement

Education

Bachelor's degree preferred

Salesforce Administrator certification (preferred)

Tools

Excel

Power BI

Tableau

Salesforce reporting

Job description

Global Payments in Denver, CO seeks a Senior Sales Operations Analyst to serve as a Salesforce power user and partner to the Americas sales team.

You will leverage data and process knowledge to identify gaps, drive improvements, and boost seller productivity and forecast accuracy, collaborating with RevOps, Systems, Finance and Enablement to scale CRM improvements across the organization.