Global Risk Management Director

Delaware North; Buffalo (NY); On-site; USD 122,000 - 164,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Annual performance bonus

Paid vacation days and holidays

Paid parental bonding leave

Tuition and/or certification support

Friends-and-family discounts

Job summary

Delaware North is hiring a full-time Director of Risk Management at our global headquarters in Buffalo, New York. You will lead the Corporate Risk Management department’s activities, overseeing insurance programs domestically and internationally, with a focus on strategic risk management and cost-effective financing.

The role reports to senior leadership and includes oversight of claims, contracts, and coverage enhancements, plus an annual bonus plan.

Qualifications

• Bachelor’s degree preferred and/or Associate Risk Management or Certificate in Property Casualty Underwriter preferred.
• 8–10 years of risk management experience with knowledge of finance, tax, and accounting as it applies to risk management and insurance programs; strategic risk management experience preferred.
• Insurance coverage experience with workers' comp, general liability and auto claims.
• Ability to work with internal stakeholders, defense attorneys, claim adjusters, and insurance broker claims advocates.
• Knowledge of jurisdictional workers’ compensation statutes, typical litigation procedures, casualty claims adjustment principles, medical management processes, and related medical and legal terms.
• Analytical skills, communication skills, and ability to work independently.
• Working knowledge of loss-sensitive casualty plans and large syndicated property programs.
• Experience with management of Workers’ Compensation, General Liability and Property Claims.

Responsibilities

• Develop and execute cost-effective insurance financing strategies while maintaining appropriate insurance coverage across the company’s portfolio of operations and locations.
• Partner with brokers, carriers, and consultants to secure favorable coverage terms, evaluate market options, and support evolving business needs.
• Direct claims management activities by overseeing claim resolution, settlements, reserving practices, and performance of brokers, administrators, and carriers.
• Review contracts, bids, and insurance programs to minimize liability exposure and recommend coverage enhancements that support business growth.
• Manage insurance cost allocation methodologies, claims-related expenses, and financial reporting to promote accountability and informed decision-making across subsidiaries.
• Identify, assess, and mitigate organizational risks through risk management programs, loss prevention strategies, and property vulnerability evaluations.
• Advise business units on insurance coverage requirements, negotiate policy adjustments, and ensure protection aligns with operational exposures.
• Prepare and oversee financial analyses, reserve planning, and program performance reporting while providing strategic recommendations to senior leadership on risk and insurance matters.

Skills

Analytical skills

Communication skills

Independent working

Stakeholder management

Education

Bachelor’s degree / Associate Risk Management / Property Casualty underwriter certificate

Job description

Delaware North is hiring a full-time Director of Risk Management at our global headquarters in Buffalo, New York. You will lead the Corporate Risk Management department’s activities, overseeing insurance programs domestically and internationally, with a focus on strategic risk management and cost-effective financing.

The role reports to senior leadership and includes oversight of claims, contracts, and coverage enhancements, plus an annual bonus plan.