Global Retail Engagement Program Coordinator

Spectraforce Technologies; Cupertino (CA); Hybrid; USD 85,000 - 125,000; Full time

Job summary

Spectraforce Technologies in Cupertino, CA is seeking a Customer Engagement Program Coordinator to support REMM's Merchandising, Marketing and Engagement team. This role focuses on managing cross-functional programs that connect strategies and plans across Retail to drive key initiatives.

You will own end-to-end program delivery, convert ambiguity into action, and build broad relationships with corporate partners, field teams, and vendors worldwide.

Qualifications

• 5 years of Project/Program Management experience, or equivalent in PMO, Readiness, Strategy, or Operations.
• Ability to manage multiple projects and priorities concurrently in a fast-paced environment.
• Excellent problem-solving and facilitation skills; lead meetings and align partners.
• Experience building relationships across large global organizations and senior leadership.
• Self-starter with strong time management and attention to detail.

Responsibilities

• Own program delivery end-to-end - establish Plan of Record, drive initiatives from due diligence through completion and lessons learned, and ensure systems are in place for flawless execution across all key moments in client reporting, Leadership communications, pan- client alignment, and approvals
• Structure ambiguity into action - creatively problem-solve, weigh implications, track critical milestones, propose changes, build contingency plans, and know when to elevate
• Build and sustain relationships with corporate partners, field teams, and vendors globally to ensure aligned readiness plans and deliver the best possible experience for client Retail customers
• Drive continuous improvement by partnering with cross-functional teams to identify and implement enhancements to program management processes and practices
• Operate with high agency - proactively drive problem-solving and influence workstreams end-to-end, independent of direct oversight
• Create and deliver compelling presentations to communicate plans, progress, and outcomes to stakeholders and Leadership
• Manage multiple programs concurrently with strong organization, time management, and attention to detail

Skills

Project management

Stakeholder management

Facilitation

Cross-functional collaboration

Time management

Job description

Spectraforce Technologies in Cupertino, CA is seeking a Customer Engagement Program Coordinator to support REMM's Merchandising, Marketing and Engagement team. This role focuses on managing cross-functional programs that connect strategies and plans across Retail to drive key initiatives.

You will own end-to-end program delivery, convert ambiguity into action, and build broad relationships with corporate partners, field teams, and vendors worldwide.