Global Resource Planner - Remote, Capacity & Delivery

HealthEdge Software, Inc.; Northern (KY); Hybrid; USD 94,000 - 99,000; Full time

Job summary

HealthEdge Software, Inc. is seeking a Resource Analyst to optimize and forecast the utilization of our skilled workforce within the Global Professional Services (GPS) Operations team.

You will collaborate with GPS leadership, project managers, and cross-functional partners to drive capacity planning and data-driven decisions. The role focuses on capacity planning for 1,200+ resources, staffing allocations, and analytics to minimize bench time while aligning with client deployments and advisory

Qualifications

• 3–5 years of resource coordination or workforce management experience in software/tech.
• Strong analytical skills with ability to read complex schedules and utilization data.
• Proficient with PSA tools and advanced Excel (VLOOKUP, pivots, data modeling).
• Excellent communication across time zones and cross-functional teams.

Responsibilities

• Coordinate and maintain unified capacity planning data for 1,200+ resources.
• Evaluate project demands and optimize staffing structures.
• Support system migration and data accuracy in PSA/time-entry systems.
• Monitor weekly/monthly utilization metrics and forecast gaps.
• Collaborate with HR, Finance, and regional delivery leads.

Skills

Resource coordination

Workforce management

Advanced Excel

Tools

OpenAir

SuiteProjects

NetSuite

Job description

HealthEdge Software, Inc. is seeking a Resource Analyst to optimize and forecast the utilization of our skilled workforce within the Global Professional Services (GPS) Operations team.

You will collaborate with GPS leadership, project managers, and cross-functional partners to drive capacity planning and data-driven decisions. The role focuses on capacity planning for 1,200+ resources, staffing allocations, and analytics to minimize bench time while aligning with client deployments and advisory