Global Remote Linux Support Engineer Flexible Hours
Job4Travelers
Aumenta le possibilità di ricevere una risposta da questo datore di lavoro
Il tuo curriculum e una lettera di presentazione personalizzati, che corrispondono esattamente a ciò che sta cercando.
Vantaggi offerti da questo lavoro
Descrizione del lavoro
Canonical is a pioneer in open source software with a fully distributed workforce. The Associate Support Engineer role is globally remote, requiring strong Linux skills and customer-facing support across time zones.
You'll triage and resolve complex issues, contribute to knowledge base, and collaborate with engineering teams while traveling internationally a couple of times per year. This position offers flexible scheduling and ongoing learning.
Competenze
- Experience with Linux troubleshooting and log collection.
- Hands-on programming basics in multiple languages.
- Familiarity with networking concepts.
- Knowledge of virtualization or cloud computing concepts.
- Strong written and verbal communication in English.
Mansioni
- Provide technical support for employees remotely.
- Own cases from qualification to resolution within SLA.
- Contribute to knowledge base and release notices.
- Communicate updates to customers and team.
- Travel internationally approximately twice per year.
- Learn and adapt as Canonical's products evolve.
Conoscenze
Formazione
Strumenti
Descrizione del lavoro
Canonical is a pioneer in open source software with a fully distributed workforce. The Associate Support Engineer role is globally remote, requiring strong Linux skills and customer-facing support across time zones.
You'll triage and resolve complex issues, contribute to knowledge base, and collaborate with engineering teams while traveling internationally a couple of times per year. This position offers flexible scheduling and ongoing learning.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
