Global Remittance Operations Analyst

Dow Jones & Company, Inc.; Chicopee (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Comprehensive Healthcare Plans

Paid Time Off

Retirement Plans

Education Benefits

Paid Maternity and Paternity Leave

Commuter Transit Program

Subscription Discounts

Employee Referral Program

Job summary

Dow Jones & Company, Inc. in Chicopee, MA is seeking a Remittance Processing/Finance Operations professional to manage day-to-day back-office financial tasks. You will handle payroll, customer billing, and reporting while ensuring accuracy and compliance.

The role requires 3+ years in financial operations, strong data analysis skills, and proficiency with Excel/Word and Google Forms. Collaboration with Marketing, IT, and Mailing Ops is essential, with a focus on process improvement and

Qualifications

• 3+ years of prior experience in financial operations, accounting, or a related corporate finance role.
• Proficiency in financial systems, data analysis, and supporting back-office processes.
• Strong analytical skills with a focus on accuracy, process efficiency, and problem-solving.
• Bachelor's degree in finance, Accounting, Business Administration, or a related field, or equivalent experience is preferred not required.

Responsibilities

• Execute day-to-day global financial operations, ensuring accurate and timely processing of back-office transactions, such as customer billing or payroll.
• Analyze financial data, operational metrics, and workflows to identify discrepancies, resolve issues, and improve process efficiency.
• Collaborate with cross-functional teams and stakeholders to support financial compliance and execute operational goals.
• Maintain productivity/quality requirements as related to the business unit goals.
• Handle internal/external customer and/or vendor contacts.
• Maintain/distribute reports utilizing Excel or Word and Google Forms.
• Work with Marketing, Customer Service, IT, and Mailing Ops teams as needed.
• Process refunds and shipments in coordination with Refund Hub and related systems.

Skills

Financial operations

Data analysis

Analytical skills

Education

Bachelor's degree in finance or related

Tools

Excel

Word

Google Forms

Job description

Dow Jones & Company, Inc. in Chicopee, MA is seeking a Remittance Processing/Finance Operations professional to manage day-to-day back-office financial tasks. You will handle payroll, customer billing, and reporting while ensuring accuracy and compliance.

The role requires 3+ years in financial operations, strong data analysis skills, and proficiency with Excel/Word and Google Forms. Collaboration with Marketing, IT, and Mailing Ops is essential, with a focus on process improvement and