Analyst, Remittance Processing

Dow Jones; Chicopee (MA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Healthcare plans

Paid time off

Retirement plans

Education benefits

Commuter transit program

Employee referral program

Job summary

Dow Jones in Chicopee, MA seeks an experienced Remittance Processing professional to execute day-to-day financial operations, including payroll and customer billing. You will analyze data, improve processes, and collaborate with Marketing, Customer Service, IT, and Mailing Ops to meet financial goals.

3+ years in financial operations and a Bachelor’s in finance or related field are preferred. Strong Excel/Word/Google Forms skills and attention to detail are essential.

Qualifications

• 3+ years of experience in financial operations, accounting, or a related corporate finance role.
• Proficiency in financial systems, data analysis, and supporting back-office processes.
• Strong analytical skills with focus on accuracy and process efficiency.

Responsibilities

• Execute day-to-day global financial operations, ensuring accurate processing of back-office transactions such as customer billing or payroll.
• Analyze financial data, operational metrics, and workflows to identify discrepancies and improve efficiency.
• Collaborate with cross-functional teams to support financial compliance and operational goals.
• Maintain productivity and quality relative to business unit goals.
• Handle internal/external customer and vendor contacts.
• Maintain/distribute reports using Excel or Word and Google Forms.
• Process refunds and payments in Refund Hub.

Skills

Financial operations

Data analysis

Back-office support

Attention to detail

Education

Bachelor's degree in finance, accounting, or business administration

Tools

Excel

Word

Google Forms

Job description

About The Team

The Finance team is responsible for global financial support. The team covers everything from back-office functions like payroll and customer billing to tax compliance and budget forecasting.

Chicopee-Burnett Rd

Full time

About The Role

Under minimum supervision, performs specified duties of some diversity related to the department's activities. Involves some independent judgment and a detailed knowledge of the department or company policies. Maintains records and prepares reports as needed. Duties may include email, Verint account look up/transactions, report compilation and equipment operation. Demonstrates the ability to effectively service internal and external customers as defined within the work unit. Maintains productivity and quality requirements as related to business unit goals. Receptive to constructive feedback, actively seeks coaching, and in conjunction with manager, establishes and follows through on personal development plan. Ability to work well in a team environment. You will report to the Remittance Processing Sr Manager and be based in Chicopee Massachusetts.

You Will

• Execute day-to-day global financial operations, ensuring accurate and timely processing of back-office transactions, such as customer billing or payroll.
• Analyze financial data, operational metrics, and workflows to identify discrepancies, resolve issues, and improve process efficiency.
• Collaborate with cross-functional teams and stakeholders to support financial compliance and execute operational goals.
• Maintain productivity/quality requirements as related to business unit goals.
• Handle internal/external customer and/or vendor contacts.
• Maintain/distribute reports utilizing Excel or Word and Google Forms.
• Work as needed with Marketing team, Customer Service Team, IT Team, and Mailing Ops Team.
• Work in Refund Hub on processing refund check requests.
• May require payment and refund check research using Verint, Filenet, JP Morgan Cashpro site.
• Work in a Mail Center Environment, packing orders, shipping orders, lifting up to 45 pounds, working
• power jack and/or manual jack
• Process shipments/outgoing mail using UPS or USPS.
• Operate letter inserting equipment
• Operate X-ray equipment to insure safety of all incoming parcels or other mail.

You Have

• 3+ years of prior experience in financial operations, accounting, or a related corporate finance role.
• Proficiency in financial systems, data analysis, and supporting back-office processes.
• Strong analytical skills with a focus on accuracy, process efficiency, and problem-solving.
• Bachelor's degree in finance, Accounting, Business Administration, or a related field, or equivalent experience is preferred not required.

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Commuter Transit Program
• Subscription Discounts
• Employee Referral Program

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets

Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at [e-mail]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Please refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.

Base Pay Range

$45,000 - $60,000

We’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.

For bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.

For benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today has one of the world’s largest newsgathering operations globally.

It is home to leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Barron’s, MarketWatch, Mansion Global, Financial News, Dow Jones Risk & Compliance and Dow Jones Newswires. Dow Jones is a division of News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV).