Global Relationship Manager- 3

Ladders; United States; Remote; USD 100,000 - 125,000; Full time

Benefits offered by this job

Hybrid work environment

Collaborate with leadership

Professional development opportunities

Job summary

Ladders is seeking a Global Relationship Manager to join a leader in Business Services. Remote role (US-based) with collaboration across sales and cross-functional teams to drive growth and client satisfaction.

Responsibilities include strengthening sales relationships, designing value-based commercial models, and implementing data strategies for promotional planning and execution. Strong CRM and analytics are required.

Qualifications

• Bachelor's degree in Commerce, Economics, or Finance; or a Master's in Business Administration or Business Analytics.
• ITIL Foundation Certificate in IT Service Management.
• Proficiency in automation technology and business consulting.
• Strong customer relationship management (CRM) skills with a focus on sales.
• Expertise in digital business strategy and financial analysis reporting.

Responsibilities

• Develop and strengthen relationships with sales teams to drive business growth.
• Design innovative commercial models to enhance value and increase revenue.
• Implement data strategies for effective promotional planning and execution.
• Collaborate with leadership to drive momentum for new deals and client delivery.
• Manage resolution of client issues across functions for timely responses.
• Create balanced growth strategies focused on both financial success and client satisfaction.
• Conduct market research to tailor strategies to emerging customer needs.

Skills

CRM skills

Digital business strategy

Financial analysis reporting

Automation technology

Business consulting

Education

Bachelor's degree in Commerce, Economics, or Finance; or MBA or Business Analytics

Job description

For our client, we are seeking a Global Relationship Manager- 3 to join the team of a leader in the Business Services space.

This role will focus on building strategic client and internal partnerships that support growth, revenue expansion, and long-term customer satisfaction. The position will work closely with sales leadership and cross-functional teams to shape commercial approaches, improve delivery coordination, and respond effectively to client needs. The ideal candidate will bring a blend of relationship management, business strategy, and analytical thinking to help strengthen market position and accelerate business outcomes.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $100,000 – $125,000 annually

Responsibilities

• Develop and strengthen relationships with sales teams to drive business growth
• Design innovative commercial models to enhance value and increase revenue
• Implement data strategies for effective promotional planning and execution
• Collaborate with leadership to drive momentum for new deals and client delivery
• Manage resolution of client issues across functions for timely responses
• Create balanced growth strategies focused on both financial success and client satisfaction
• Conduct market research to tailor strategies to emerging customer needs

Qualifications

• Bachelor's degree in Commerce, Economics, or Finance; or a Master's in Business Administration or Business Analytics
• ITIL Foundation Certificate in IT Service Management
• Proficiency in automation technology and business consulting
• Strong customer relationship management (CRM) skills with a focus on sales
• Expertise in digital business strategy and financial analysis reporting

Benefits

• Hybrid work environment offering flexibility in work location
• Opportunity to collaborate with cross-functional teams and leadership
• Exposure to innovative strategies and process improvement opportunities
• Focus on client satisfaction and financial growth balance
• Access to professional development and certifications

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.