Global Registration Platform Lead — Remote

Dentsu; North Carolina; Hybrid; USD 63,000 - 80,000; Full time

Benefits offered by this job

Medical, vision, and dental insurance

Life insurance

Disability insurance (short-term &

Disability insurance (short-term &

Job summary

Dentsu's MKTG Sports + Entertainment is seeking a Senior Manager, Registration & Database to own the global registration platform for Visa's sports hospitality programs. You will lead end-to-end builds, data structure design, and guest communications, ensuring accuracy and scalability across programs.

You will manage a team and collaborate with event operations, guest experience, merchandise, and ticketing to deliver on-time, error-free registrations and client-ready reports and dashboards.

Qualifications

• 5+ years in registration management, database management, ticketing operations, or program operations.
• Strong experience with registration platforms, websites, or customer data systems.
• Excellent writing skills for registration copy, guest communications, and system content.
• High comfort working with structured data, tracking progress, and maintaining accuracy.
• Experience supporting senior leaders, executives, or high‑profile clients.
• Strong organizational skills with the ability to manage multiple programs and communication streams.

Responsibilities

• End-to-end ownership of the global registration platform, including builds, updates, data structure, and workflow accuracy
• Creation and review of registration copy, guest communications, and program descriptions
• Year‑round leadership of the registration team’s workload, priorities, and support for Visa programs
• Management of customer database systems tied to registration, ensuring data quality and scalability
• Daily registration operations including guest list management, attendee communications, and inquiry resolution
• Registration reporting, dashboards, and client‑ready materials (guest lists, itineraries, collateral)
• Cross‑functional alignment with event operations, guest experience, merchandise, and ticketing teams
• Support for global merchandise operations including branding alignment, inventory tracking, and worldwide fulfillment
• Clear communication of timelines, status, and next steps during client calls and internal meetings
• Continuous improvement of registration processes, tools, and communication workflows

Skills

Registration management

Registration platforms

Writing skills

Structured data

Senior leader support

Organizational skills

Job description

Dentsu's MKTG Sports + Entertainment is seeking a Senior Manager, Registration & Database to own the global registration platform for Visa's sports hospitality programs. You will lead end-to-end builds, data structure design, and guest communications, ensuring accuracy and scalability across programs.

You will manage a team and collaborate with event operations, guest experience, merchandise, and ticketing to deliver on-time, error-free registrations and client-ready reports and dashboards.