Global Registration Platform Lead

dentsu; United States; Remote; USD 63,000 - 80,000; Full time

Benefits offered by this job

Medical, Vision, Dental

Life Insurance

Disability Insurance

401(k)

Flexible PTO

15 paid holidays per year

Paid sick leave

Parental leave

Job summary

MKTG Sports + Entertainment, part of dentsu, is seeking a Senior Manager, Registration & Database to own the global registration platform for Visa’s sports hospitality programs. You’ll lead data structures, copy, and guest communications, ensuring accurate, scalable registration across programs.

Responsibilities include overseeing the registration team, managing guest lists and dashboards, and aligning with event operations, merchandise, and ticketing.

Qualifications

• 5+ years in registration management, database management, ticketing operations, or program operations.
• Strong experience with registration platforms, websites, or customer data systems.
• Excellent writing skills for registration copy and guest communications.
• High comfort with structured data, tracking progress, and accuracy.
• Experience supporting senior leaders, executives, or high‑profile clients.

Responsibilities

• End‑to‑end ownership of the global registration platform, including builds and data structure.
• Creation and review of registration copy, guest communications, and program descriptions.
• Year‑round leadership of the registration team’s workload and priorities.
• Management of customer database systems tied to registration, ensuring data quality.
• Daily registration operations including guest list management and inquiries.
• Registration reporting, dashboards, and client‑ready materials.
• Cross‑functional alignment with event operations, guest experience, merchandise, and ticketing.
• Support for global merchandise operations including branding alignment and fulfillment.
• Clear communication of timelines and next steps in client calls and meetings.
• Continuous improvement of registration processes, tools, and workflows.

Skills

Registration mgmt

Database mgmt

Ticketing ops

Program ops

Registration platforms

Customer data systems

Writing skills

Structured data

Executive support

Organizational skills

Job description

MKTG Sports + Entertainment, part of dentsu, is seeking a Senior Manager, Registration & Database to own the global registration platform for Visa’s sports hospitality programs. You’ll lead data structures, copy, and guest communications, ensuring accurate, scalable registration across programs.

Responsibilities include overseeing the registration team, managing guest lists and dashboards, and aligning with event operations, merchandise, and ticketing.