Global Quality Success Manager - Life Sciences SaaS (EU)

Veeva Systems; Germany (OH); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental, vision, and basic life insurance

Flexible PTO and company paid holidays

Retirement programs

Maternity & Paternal Leave

Fitness reimbursement

1% charitable giving program

Job summary

Veeva Systems is seeking a Customer Success Manager to ensure success with its Quality products and services. This role involves supporting large global customers, managing relationships with key stakeholders, and providing strategic guidance on Veeva applications. The ideal candidate will have over 7 years of experience in Quality within the life sciences industry and a track record of customer-facing consulting. The position offers perks such as medical insurance, flexible PTO, and retirement programs.

Qualifications

• 7+ years experience in Quality within the life sciences industry.
• Experience working with large global pharmaceutical companies.
• Ability to travel up to 25%.

Responsibilities

• Support 4-6 large, global customers post-implementation with Veeva Quality applications.
• Act as a trusted advisor and own the relationship with customers’ application owners.
• Lead meetings with customers to demonstrate success and identify additional opportunities.

Skills

Customer-facing consulting experience

Managing relationships with key decision makers

Experience in Quality within the life sciences industry

Job description

Veeva Systems is seeking a Customer Success Manager to ensure success with its Quality products and services. This role involves supporting large global customers, managing relationships with key stakeholders, and providing strategic guidance on Veeva applications. The ideal candidate will have over 7 years of experience in Quality within the life sciences industry and a track record of customer-facing consulting. The position offers perks such as medical insurance, flexible PTO, and retirement programs.