Global Quality Programs Lead 8D & Process Excellence

Lam Research; Fremont (CA); Hybrid; USD 137,000 - 287,000; Full time

Benefits offered by this job

On-site Flex

Virtual Flex

Job summary

Lam Research seeks a Program Manager to own and expand Lam’s 8D-driven quality programs, leading cross-functional efforts to resolve nonconformances and improve customer satisfaction. You’ll leverage advanced problem-solving and data analytics to drive sustainable quality improvements across global sites.

In this hybrid role, you will mentor record owners, analyze root causes of delays, and influence the quality culture.

Qualifications

• 15 years of related experience with a bachelor’s degree, 12 years with a master’s, or 8 years with a Ph.D.
• BA/BS degree in a STEM field and/or Quality Management.
• Experience as a Project/Program Manager with escalating responsibilities.
• Demonstrated ability in advanced structured problem-solving methodologies (8D, DMAIC, PDCA), Lean Six Sigma, and other quality tools.
• Experience leading others in structured problem-solving methodologies and the use of quality tools.
• Knowledge and application of change management methodologies across a global organization.

Responsibilities

• Optimize the design, deployment, execution, and measurement of Lam’s Key Quality Programs.
• Ensure successful resolution of nonconformances to positively impact Lam’s customers.
• Proactively use nonconformance data analysis to improve manufacturing practices and supplier part quality and decrease Cost of Poor Quality.
• Influence and enhance Lam's Quality culture by advocating for strong problem-solving skills across the organization.
• Perform assessments and audits of in-flight 8D records and coach owners toward resolution and recurrence prevention across global sites.
• Perform data analysis to understand root causes of cycle time delays and audit scores; collaborate with stakeholders for solutions.

Skills

Structured problem solving

8D DMAIC PDCA

Lean Six Sigma

Data analytics

AI applications

Program management

Change management

Education

Bachelor in STEM or Quality Management

Master's degree

PhD

Tools

ISO 9001 auditing

Job description

Lam Research seeks a Program Manager to own and expand Lam’s 8D-driven quality programs, leading cross-functional efforts to resolve nonconformances and improve customer satisfaction. You’ll leverage advanced problem-solving and data analytics to drive sustainable quality improvements across global sites.

In this hybrid role, you will mentor record owners, analyze root causes of delays, and influence the quality culture.