Global Quality Programs Lead – 8D & Data-Driven Impact

LAM RESEARCH Corporation; Fremont (CA); Hybrid; USD 137,000 - 287,000; Full time

Benefits offered by this job

On-site Flex

Virtual Flex

Job summary

Lam Research in the San Francisco Bay Area seeks a Senior Program Manager to own and optimize Lam's Key Quality Programs, including expanding the 8D nonconformance process across global sites.

You will lead cross-functional teams, use advanced problem-solving methodologies, coach record owners, and drive data analysis to reduce cycle times and improve audit scores, while advancing Lam's quality culture and customer satisfaction.

Qualifications

• 15 years of related experience with a bachelor's degree, 12 years with a master's degree, or 8 years with a PhD.
• BA/BS in a STEM field and/or Quality Management.
• Experience as a Project/Program Manager with escalating responsibilities.
• Proven use of structured problem-solving methodologies (8D, DMAIC, PDCA), Lean Six Sigma and other quality tools.
• Experience leading others in structured problem-solving and use of quality tools across a global organization.

Responsibilities

• Own and optimize Lam's Key Quality Programs across the organization.
• Ensure resolution of nonconformances to protect customers.
• Use data analysis to improve manufacturing practices and supplier part quality and reduce cost of poor quality.
• Influence and strengthen Lam's Quality culture through mentorship and training.
• Audit in-flight 8D records and coach record owners toward successful resolution and recurrence prevention.
• Analyze root causes of cycle-time delays and audit-score gaps; collaborate with stakeholders on solutions.

Skills

Structured problem-solving

Change management

Quality tools

Education

BA/BS in STEM or Quality Management

Master's degree in related field

PhD in related field

Job description

Lam Research in the San Francisco Bay Area seeks a Senior Program Manager to own and optimize Lam's Key Quality Programs, including expanding the 8D nonconformance process across global sites.

You will lead cross-functional teams, use advanced problem-solving methodologies, coach record owners, and drive data analysis to reduce cycle times and improve audit scores, while advancing Lam's quality culture and customer satisfaction.