Global Quality & Factory Programs Manager

Lam Research; Tualatin (OR); On-site; USD 120,000 - 180,000; Full time

Job summary

Lam Research in Oregon is seeking a Manager of the factory quality program to lead cross‑functional quality processes between customers, field, and factory resources. You will serve as SME for Global Operations Quality end‑to‑end and drive process improvements, partnering with product management to validate requirements and enable effective change management.

The role requires a Bachelor’s degree with 4–6 years of supervisory experience; proficiency in program management, data analysis, and

Qualifications

• Bachelor’s degree or equivalent with 4‑6 years of supervisory experience.
• Expert understanding of program management methodologies, tools, and systems.
• Strong supplier management and methodologies to drive quality performance improvement.
• Ability to perform in‑depth data analysis required to visually represent, influence, and resolve complex business process, systems, and quality problems.
• Excellent communication, collaboration, interpersonal and influencing skills.
• Leading cross‑functional teams to successful achievement of objectives.
• Proficient with Microsoft Office, Qlik, SAP, IE, etc.

Responsibilities

• Lead the cross‑functional quality program between customer, field, and factory resources.
• Serve as SME for Global Operations Quality end‑to‑end and drive improvements.
• Collaborate with product management to define and validate business requirements and change management.

Skills

Program management

Data analysis

Cross-functional leadership

Communication skills

Supervisory experience

Quality improvement

Education

Bachelor's degree or equivalent

Master's degree preferred

Tools

Microsoft Office

Qlik

SAP

IE

Job description

The group you’ll be a part of

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The group you’ll be a part of

The Global Operations Group brings information systems, facilities, supply chain, logistics, and high-volume manufacturing together to drive the engine of our global business operations. We help Lam deliver industry-leading solutions with speed and efficiency, while actively supporting the resilient and profitable growth of Lam's business.

The impact you’ll make

Develops, implements and maintains technical quality assurance and control systems and activities. Defines and specifies the implementation of standards, methods and procedures for inspecting, testing and evaluating the precision, accuracy and reliability of company products. Participates in the reviewing of engineering designs to contribute quality requirements and considerations. Assists product support areas in gathering and analyzing data. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

What You’ll Do

As the Manager of the factory quality program managers, you will be the cross-functional leader of the quality business process health, execution, and efficiency between the customer, field, and factory resources. Serves as the central resource and escalation point where guidance and/or conflict resolution is required to achieve efficient operational execution while delivering on quality objectives. Recognized as the Subject Matter Expert (SME) for all facets of the Global Operations Quality business process end to end and partners with the factory and field in discovery of opportunities for business process and system improvements. Collaborates with product management on defining and validating business requirements and ensuring the effectiveness of programs and change management.

Who We’re Looking For

• Bachelor's degree or equivalent with 4-6 years of supervisory experience
• Expert understanding of program management methodologies, tools, and systems
• Strong supplier management and methodologies to drive systematic quality performance improvement
• Ability to perform in depth data analysis required to visually represent, influence, and resolve complex business process, systems, and quality problems
• Excellent performer in a highly matrixed environment with competing priorities and schedules
• Excellent communication, collaboration, interpersonal and influencing skills
• Leading cross-functional teams to successful achievement of objectives
• Proficient with Microsoft Office, Qlik, SAP, IE, etc.
  
  

Preferred Qualifications

• Master's degree preferred
• 5 yrs quality experience within a large organization
• Semiconductor Product Development, Manufacturing, Supply Chain Management, and Field Service preferred
• Business process and system development, alignment, and implementation for a large organization
  
  

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ("Lam" or the "Company") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. ‘On-site Flex’ you’ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. ‘Virtual Flex’ you’ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.

Our Perks And Benefits

At Lam, our people make amazing things possible. That’s why we invest in you throughout the phases of your life with a comprehensive set of outstanding benefits.