Global Quality Operations Director (Remote)

deckers; United States; Remote; USD 155,000 - 209,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

Wellbeing programs

Time off

Employee discounts

Development opportunities

Health & Wellness

Job summary

Deckers Brands seeks a Director of Quality Operations to lead global quality across brands, markets, and product categories. You’ll drive quality issue management, continuous improvement, and reporting, partnering with product creation, manufacturing, distribution, and marketplace teams.

You will champion a culture of consumer-focused quality, balancing product excellence with manufacturing efficiency, while mentoring teams and managing budgets and strategic goals.

Qualifications

• Bachelor's degree in Engineering, Supply Chain, or related field required; Masters in Business or Organization Management preferred.
• 10+ years in the footwear/apparel industry for a global company, preferably in athletic/technical performance and lifestyle.
• 8+ years in a quality-related leadership role within the footwear industry.
• Proficient in quality audit processes, global compliance, material properties, product construction, and risk management.
• Skilled in operational decision-making, continuous improvement, and driving for results.
• Experienced in public speaking and presenting to diverse audiences.
• Able to demonstrate Deckers Brands' values: Come As You Are, Better Together, Commit To Create, Own It, Do Good and Do Great.

Responsibilities

• Lead and develop a team of quality professionals, setting objectives, driving results, and cultivating global stakeholder relationships.
• Oversee budgets, schedules, and strategic goals, aligning operations with functional strategy.
• Drive global quality data management and analysis, including inbound reporting, issue tracking, and marketplace feedback to inform product improvements.
• Leverage quality data, reporting, and business intelligence tools to identify trends, drive root-cause analysis, and influence product and process improvements globally.
• Manage and resolve quality issues across global operations, ensuring process governance and optimization for speed and accuracy.
• Define and integrate systems and tools across the global quality organization, standardizing inspection environments and evolving performance dashboards.
• Champion education and training initiatives, sharing knowledge and best practices across teams and functions.

Job description

Deckers Brands seeks a Director of Quality Operations to lead global quality across brands, markets, and product categories. You’ll drive quality issue management, continuous improvement, and reporting, partnering with product creation, manufacturing, distribution, and marketplace teams.

You will champion a culture of consumer-focused quality, balancing product excellence with manufacturing efficiency, while mentoring teams and managing budgets and strategic goals.