Director, Quality Operations - Remote & Global Impact

Deckers Brands; Colorado; Remote; USD 155,000 - 209,000; Full time

Benefits offered by this job

Competitive Pay and Bonuses

Financial Planning and wellbeing

Time away from work

Extras, discounts and perks

Growth and Development

Health and Wellness

Job summary

Deckers Brands in the US (Remote) seeks a Director, Quality Operations to lead global quality across brands, markets and product categories, directing Quality Issue Management, Continuous Quality Improvement, and Reporting/Analytics. You will collaborate with Product Creation, Manufacturing, Distribution and Marketplace teams to deliver high‑quality products while balancing speed and efficiency.

This role requires 10+ years in footwear quality, strong leadership, stakeholder engagement, and a

Qualifications

• 10+ years in footwear/apparel industry for a global company.
• 8+ years in a quality-related leadership role within the footwear industry.
• Proficient in quality audit processes, global compliance, material properties, product construction, and risk management.
• Strong operational decision-making and continuous improvement.
• Public speaking and presenting to diverse audiences.
• Able to demonstrate Deckers Brands' values: Come As You Are, Better Together, Commit To Create, Own It, Do Good and Do Great.

Responsibilities

• Lead and develop a team of quality professionals, setting objectives, driving results, and cultivating global stakeholder relationships.
• Oversee budgets, schedules, and strategic goals, aligning operations with functional strategy.
• Drive global quality data management and analysis, including inbound reporting, issue tracking, and marketplace feedback to inform product improvements.
• Leverage quality data, reporting, and business intelligence tools to identify trends, drive root-cause analysis, and influence product and process improvements globally.
• Manage and resolve quality issues across global operations, ensuring process governance and optimization for speed and accuracy.
• Define and integrate systems and tools across the global quality organization, standardizing inspection environments and evolving performance dashboards.
• Champion education and training initiatives, sharing knowledge and best practices across teams and functions.

Skills

Quality leadership

Public speaking

Stakeholder management

Data analysis

Global quality systems

Education

Bachelor's degree in Engineering, Supply Chain, or related field

Job description

Deckers Brands in the US (Remote) seeks a Director, Quality Operations to lead global quality across brands, markets and product categories, directing Quality Issue Management, Continuous Quality Improvement, and Reporting/Analytics. You will collaborate with Product Creation, Manufacturing, Distribution and Marketplace teams to deliver high‑quality products while balancing speed and efficiency.

This role requires 10+ years in footwear quality, strong leadership, stakeholder engagement, and a