Global QA Operations Lead - Audio Data & Datasets

David AI Labs, Inc.; United States; Teletrabalho; USD 150 000 - 210 000; Tempo integral

Resumo da oferta

David AI Labs, Inc. is seeking a Head of Quality Assurance Operations to own the quality bar for all datasets, including conversational, TTS, and transcription data, and to manage relationships with global contingent workers and staffing partners.

You will report to the Head of Operations and be based in the United States. You will design language- and region-based quality reviews, audit delivered work across languages, build dashboards for quality and cost, and scale quality operations across

Qualificações

• 7 to 10+ years in operations, including 3+ in senior leadership roles
• You've run quality operations for large contingent workforce networks across multiple countries
• You've owned quality at scale, across calibration, capacity planning, and spend efficiency
• You built the system yourself, from tooling to contingent workforce sourcing at scale
• Speech, audio, or linguistic data experience is a strong plus

Responsabilidades

• Own the quality bar across all data ops, including quality standards, calibration, consistency and on-time delivery of datasets
• Design the quality review structure, organized by language and region, so every dataset gets consistent quality coverage
• Audit and review the quality of delivered work product across languages, keeping quality benchmarks consistent globally
• Run quality in languages you don't speak through deliverables from native-speaker and cross-language gold sets
• Plan capacity against production ramps and own contingent workforce sourcing across many countries, ensuring each engagement is structured and classified correctly under local law
• Build and own dashboards for quality, throughput, and cost efficiency
• Manage David AI’s relationships with staffing vendors, service providers, and employer-of-record partners

Conhecimentos

Operations leadership

Contingent workforce management

Quality assurance

Data operations

Descrição da oferta de emprego

David AI Labs, Inc. is seeking a Head of Quality Assurance Operations to own the quality bar for all datasets, including conversational, TTS, and transcription data, and to manage relationships with global contingent workers and staffing partners.

You will report to the Head of Operations and be based in the United States. You will design language- and region-based quality reviews, audit delivered work across languages, build dashboards for quality and cost, and scale quality operations across