Global Programs Operations Coordinator

American University; Washington (District of Columbia); Hybrid; USD 42,000 - 45,000; Full time

Job summary

American University in Washington, DC is hiring a Program Coordinator for AU Abroad. The role supports the Global Pledge, strengthens data systems, and manages Terra Dotta content to drive student participation in global experiences.

Reporting to the Director of Operations, you will analyze data, coordinate university-wide reporting, and collaborate with campus partners to enhance recruitment, retention, and student success. Hybrid schedule available.

Qualifications

• Bachelor's degree required.
• 1–3 years of relevant experience preferred.
• Experience with Terra Dotta and data reporting is a plus.

Responsibilities

• Coordinate data and reporting with campus partners for global programs.
• Maintain Terra Dotta CMS and website content for accessibility and accuracy.
• Support program operations, visa tasks, and academic processes.
• Provide front-line student support and high-impact communications.

Skills

Data Analysis

Project Management

Collaboration

Communication

Education

Bachelor's degree

Tools

Terra Dotta

Excel Pivot charts

BI tools

Job description

American University in Washington, DC is hiring a Program Coordinator for AU Abroad. The role supports the Global Pledge, strengthens data systems, and manages Terra Dotta content to drive student participation in global experiences.

Reporting to the Director of Operations, you will analyze data, coordinate university-wide reporting, and collaborate with campus partners to enhance recruitment, retention, and student success. Hybrid schedule available.