Global Programs Consultant – Delivery & Governance

Control Risks; Washington (District of Columbia); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Medical Benefits

Prescription Benefits

FSA

Dental Benefits

Vision Benefits

Life and AD&D

Voluntary Life and AD&D

Disability Benefits

Voluntary Benefits

401 (K) Retirement

Nationwide Pet Insurance

Employee Assistance Program

Hybrid working arrangements

Job summary

Control Risks in Washington, DC is seeking a Consultant to support delivery and management of multiple client programs within its Embedded Consulting Services practice. This client-facing role requires operational discipline, clear communication and the ability to coordinate competing priorities across a diverse portfolio.

The Consultant will manage program workstreams, liaise with client stakeholders and embedded Team Leads, under a Director.

Qualifications

• 2-5 years of progressive experience in program or project coordination, client services, account management or consulting.
• Experience coordinating multiple workstreams and building effective relationships with client stakeholders and cross-functional teams.
• Strong knowledge of budgeting, performance reporting, contract administration or workforce operations, with the ability to interpret data and produce clear recommendations.

Responsibilities

• Manage day-to-day service delivery across a portfolio of client accounts, both global and domestic, maintaining regular communication with client stakeholders and internal Team Leads.
• Coordinate priorities, commitments and deliverables across multiple programs, escalating material risks, issues or resource constraints to senior account leadership.
• Partner with Team Leads to monitor operational performance, reinforce accountability and support continuous improvement across a geographically dispersed team of embedded consultants.
• Coordinate with Talent Acquisition, HR and Team Leads on workforce planning, recruitment, onboarding and employee lifecycle activities aligned with client needs and Control Risks standards.
• Maintain and improve practical frameworks and tools that support professional development, performance management, succession planning and knowledge sharing across the program.
• Coordinate QBR development and recurring client reporting, ensuring program and personnel metrics are accurate, consistently tracked and translated into clear insights and actions.
• Work across internal functions to coordinate deliverables, resolve routine program issues and support the successful execution of account priorities.
• Support program financial administration, including budget tracking, expense review, billing coordination and contract documentation, escalating variances or commercial risks as appropriate.
• Actively seek opportunities to improve or expand services and contribute analysis and account knowledge to discussions led by senior colleagues.
• Play a key role in developing proposals, RFP responses, renewals and other business development activity by driving coordinating inputs and producing high-quality written materials.
• Use data and stakeholder feedback to identify trends, recommend process improvements, outcomes and support evidence-based decision-making.

Education

Bachelor's degree or equivalent

Job description

Control Risks in Washington, DC is seeking a Consultant to support delivery and management of multiple client programs within its Embedded Consulting Services practice. This client-facing role requires operational discipline, clear communication and the ability to coordinate competing priorities across a diverse portfolio.

The Consultant will manage program workstreams, liaise with client stakeholders and embedded Team Leads, under a Director.