Global Program Manager – Manufacturing & Launch

IDEX; Farmington (CT); On-site; USD 100,000 - 150,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement savings with company

PTO

Job summary

IDEX is seeking a seasoned Program Manager to own cross-functional programs across Engineering, Operations, Quality, and Supply Chain. You will coordinate production, development, qualification, and new product launches, ensuring on-time delivery and profitable growth for a demanding strategic customer.

The role emphasizes strong leadership, detailed program governance, risk management, and the ability to translate customer requirements into executable plans while driving continuous improvement

Qualifications

• BS degree in Engineering or project management experience in a complex manufacturing or engineered-product environment.
• Experience leading cross-functional teams and customer-facing reviews.
• Experience with schedules, risk management, action tracking, financial forecasting, variance analysis, and recovery planning.
• Semiconductor equipment, high-purity components, or strategic OEM account experience preferred.
• PMP or equivalent formal project/program management training preferred.

Responsibilities

• Portfolio and customer ownership. Serve as the central coordinator for all production, development, qualification, and improvement activities; maintain clear ownership, priorities, and communication across the account.
• Cross-functional execution. Translate customer requirements and commitments into integrated plans and deliverables across Engineering, Operations, Quality, Supply Chain, Customer Service, and Commercial.
• Customer reviews and communication. Prepare for and lead recurring program reviews, QLTC discussions, business reviews, and escalation meetings; provide accurate status, risks, decisions, and recovery plans.
• Financial and commercial management. Develop and manage program budgets, forecasts, revenue outlook, and cost performance; identify financial risks, drive mitigation actions, and support quotations, cost-reduction initiatives, and profitable growth.
• Product launch and industrialization. Lead new product development, qualification, and production readiness activities to achieve successful product launches and seamless transition into stable qualified production.
• Performance and continuous improvement. Monitor delivery, quality, and customer satisfaction; use data and structured problem-solving to drive improvement and prevent recurrence.
• Manage a broad portfolio of production, development, quality, cost, and relationship priorities for a highly demanding strategic customer.
• Drive timely decisions and accountability across functions without direct authority over all resources.
• Balance urgent customer escalations with long-term development, industrialization, and continuous improvement work.
• Maintain one clear version of status across multiple customer and Mott stakeholders, programs, and review cadences.
• Deliver customer production & development open orders on time and in accordance with committed schedules.
• Support achievement of customer revenue, margin, growth, delivery, quality, and customer-satisfaction objectives.
• Manage program budgets, forecasts, and spending to achieve financial targets while minimizing cost overruns.
• Maintain clear, timely communication of program status, risks, actions, decisions, and escalation needs.
• Establish stable handoffs from development through industrialization and qualified production.
• Improve portfolio visibility and reduce missed commitments, recurring issues, and avoidable escalations.

Skills

Cross-functional leadership

Customer-facing reviews

Risk management

Financial forecasting

Project scheduling

Communication

Education

BS in Engineering

Project/program management experience

PMP certification or equivalent

Job description

IDEX is seeking a seasoned Program Manager to own cross-functional programs across Engineering, Operations, Quality, and Supply Chain. You will coordinate production, development, qualification, and new product launches, ensuring on-time delivery and profitable growth for a demanding strategic customer.

The role emphasizes strong leadership, detailed program governance, risk management, and the ability to translate customer requirements into executable plans while driving continuous improvement