Global Program Manager: Customer Success & Growth

Socket.dev; Kentucky; On-site; USD 90,000 - 130,000; Full time

Job summary

TT Electronics in Kentucky is seeking a Program Manager to serve as the primary client liaison for strategic accounts, driving cross-functional alignment and program execution. You will oversee revenue performance, profitability, order excellence, and customer satisfaction while coordinating across TT teams.

This role requires ITAR awareness and the ability to work with regulated industries. Travel to customer sites and internal reviews is expected as part of delivering world-class programs.

Qualifications

• Excellent written and verbal communication skills.
• Ability to read and analyze complex business materials and prepare professional reports.
• Strong problem solving and analytical abilities.
• Experience coordinating across multiple functions in a regulated environment.

Responsibilities

• Serve as the primary customer focal point and lead cross-functional teams.
• Drive financial performance: revenue, profitability, and cost objectives.
• Maintain schedules, orders, forecasts, and contract requirements with accuracy.
• Present regular business updates for internal reviews and customer engagements.
• Travel to customer sites and lead internal visits for program reviews.

Skills

Communication skills

Problem solving

Cross-functional collaboration

Education

Bachelor’s Degree or 2–4 years experience

Tools

Excel

SharePoint

ERP systems

Salesforce (basic)

Job description

TT Electronics in Kentucky is seeking a Program Manager to serve as the primary client liaison for strategic accounts, driving cross-functional alignment and program execution. You will oversee revenue performance, profitability, order excellence, and customer satisfaction while coordinating across TT teams.

This role requires ITAR awareness and the ability to work with regulated industries. Travel to customer sites and internal reviews is expected as part of delivering world-class programs.