Global Production Coordinator, Client Delivery

HH Global Group; Chicago (IL); On-site; USD 42,000 - 66,000; Full time

Job summary

HH Global is seeking a Production Coordinator in Chicago, IL to provide project execution support for client delivery teams. You will handle project details, change management, status tracking, and production schedule coordination to ensure timely, on-budget delivery.

The role requires 1+ year of coordinator-level experience, a related bachelor’s degree or equivalent, and strong communication skills. Proficiency in Excel and MS Office is expected as you liaise with vendors and clients to

Qualifications

• 1+ years of customer service or coordinator-level experience.
• Bachelor's degree in a related discipline or equivalent work experience.
• Excellent written and verbal communication skills.
• Basic proficiency with Microsoft Excel.
• Demonstrated aptitude in learning new technology for application in a professional environment.
• Experience executing projects within tight deadlines.
• Resilient with the ability to thrive in a shifting environment.

Responsibilities

• Gather project requirements and manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining updated status of assigned projects.
• Input all project specifications and relevant data into an internal procurement system and maintain key data points in the system, including customer quotes, purchase orders, and invoices.
• Build relationships and communication channels with clients to ensure smooth workflow and handoffs. Liaison between internal and external stakeholders, agencies, and suppliers to ensure quality and on-time delivery within budget.
• Manage and track project status reports by contacting vendors to obtain tracking information and following up on delivery status as necessary
• Execute production activities within guidelines of established SLAs and in compliance with contractual agreements and company policies and procedures.
• Invoice clients in accordance with standard operating procedures.
• Provide regular updates to the client service delivery team in relation to project milestones.

Skills

Customer service

Communication skills

Excel

Vendor management

Time management

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Job description

HH Global is seeking a Production Coordinator in Chicago, IL to provide project execution support for client delivery teams. You will handle project details, change management, status tracking, and production schedule coordination to ensure timely, on-budget delivery.

The role requires 1+ year of coordinator-level experience, a related bachelor’s degree or equivalent, and strong communication skills. Proficiency in Excel and MS Office is expected as you liaise with vendors and clients to