Production Coordinator

HH Global; Chicago (IL); Presencial; USD 42.000 - 66.000; Jornada completa

Descripción de la vacante

HH Global is seeking a Production Coordinator in Chicago, IL to provide project execution support for client delivery teams. You will handle project details, change management, status tracking, and production schedule coordination to ensure timely, on-budget delivery.

The role requires 1+ year of coordinator-level experience, a related bachelor’s degree or equivalent, and strong communication skills. Proficiency in Excel and MS Office is expected as you liaise with vendors and clients to

Formación

• 1+ years of customer service or coordinator-level experience.
• Bachelor's degree in a related discipline or equivalent work experience.
• Excellent written and verbal communication skills.
• Basic proficiency with Microsoft Excel.
• Demonstrated aptitude in learning new technology for application in a professional environment.
• Experience executing projects within tight deadlines.
• Resilient with the ability to thrive in a shifting environment.

Responsabilidades

• Gather project requirements and manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining updated status of assigned projects.
• Input all project specifications and relevant data into an internal procurement system and maintain key data points in the system, including customer quotes, purchase orders, and invoices.
• Build relationships and communication channels with clients to ensure smooth workflow and handoffs. Liaison between internal and external stakeholders, agencies, and suppliers to ensure quality and on-time delivery within budget.
• Manage and track project status reports by contacting vendors to obtain tracking information and following up on delivery status as necessary
• Execute production activities within guidelines of established SLAs and in compliance with contractual agreements and company policies and procedures.
• Invoice clients in accordance with standard operating procedures.
• Provide regular updates to the client service delivery team in relation to project milestones.

Conocimientos

Customer service

Communication skills

Excel

Vendor management

Time management

Educación

Bachelor's degree or equivalent experience

Herramientas

Microsoft Office

Descripción del empleo

Join the global leader in responsible marketing activation services

At HH Global, we help the world's most recognized brands turn their growth ideas into measurable impact through responsible marketing activation. We are a global marketing activation partner that connects brands to their customers and delivers sustainable marketing activation at scale. With over 4,000 colleagues across more than 55 countries, you'll join a diverse, high-performing community, empowered to deliver sustainable, innovative solutions for our clients.

Purpose of the Job

The Production Coordinator provides project execution support to the client delivery teams, including project detail entry, project change management, production status tracking, and production schedule coordination.

Key Responsibilities

• Gather project requirements and manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining updated status of assigned projects.
• Input all project specifications and relevant data into an internal procurement system and maintain key data points in the system, including customer quotes, purchase orders, and invoices.
• Build relationships and communication channels with clients to ensure smooth workflow and handoffs. Liaison between internal and external stakeholders, agencies, and suppliers to ensure quality and on-time delivery within budget.
• Manage and track project status reports by contacting vendors to obtain tracking information and following up on delivery status as necessary
• Execute production activities within guidelines of established SLAs and in compliance with contractual agreements and company policies and procedures.
• Invoice clients in accordance with standard operating procedures.
• Provide regular updates to the client service delivery team in relation to project milestones.

Knowledge, Skills + Experience

• 1+ years of customer service or coordinator-level experience.
• Bachelor's degree in a related discipline or equivalent work experience.
• Excellent written and verbal communication skills.
• Basic proficiency with Microsoft Office software, specifically Excel.
• Demonstrated aptitude in learning new technology for application in a professional environment.
• Experience executing projects within tight deadlines.
• Resilient with the ability to thrive in a shifting environment.

#LI-AF1

You belong in our global community

Belonging is at the heart of HH Global. We don't just talk about inclusion; our teams recognize it as a fundamental part of our culture. Join the global leader in responsible marketing activation services and bring your authentic self to a team that values you for who you are.

HH Global is an equal opportunity employer and considers all qualified applications without regard to protected characteristics.