Global Production Coordinator: Project Delivery & Scheduling

HH Global Group; United States; On-site; USD 42,000 - 66,000; Full time

Job summary

HH Global is seeking a Production Coordinator to support client delivery teams with project execution, data entry, and schedule coordination. The role involves liaising with vendors, tracking production progress, and ensuring timely, on-budget delivery under established SLAs.

The ideal candidate has 1+ years in customer service or coordination, strong communication skills, and the ability to learn new technology quickly. A bachelor’s degree or equivalent experience is expected.

Qualifications

• 1+ years of customer service or coordinator-level experience.
• Bachelor’s degree in a related discipline or equivalent work experience.
• Excellent written and verbal communication skills.
• Basic proficiency with Microsoft Office software, specifically Excel.
• Demonstrated aptitude in learning new technology for application in a professional environment.
• Experience executing projects within tight deadlines.
• Resilient with the ability to thrive in a shifting environment.

Responsibilities

• Gather project requirements and manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining updated status of assigned projects.
• Input all project specifications and relevant data into an internal procurement system and maintain key data points in the system, including customer quotes, purchase orders, and invoices.
• Build relationships and communication channels with clients to ensure smooth workflow and handoffs. Liaison between internal and external stakeholders, agencies, and suppliers to ensure quality and on-time delivery within budget.
• Manage and track project status reports by contacting vendors to obtain tracking information and following up on delivery status as necessary
• Execute production activities within guidelines of established SLAs and in compliance with contractual agreements and company policies and procedures.
• Invoice clients in accordance with standard operating procedures.
• Provide regular updates to the client service delivery team in relation to project milestones.

Skills

Customer service

Communication

Adaptability

Learning new technology

Deadline-driven

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Job description

HH Global is seeking a Production Coordinator to support client delivery teams with project execution, data entry, and schedule coordination. The role involves liaising with vendors, tracking production progress, and ensuring timely, on-budget delivery under established SLAs.

The ideal candidate has 1+ years in customer service or coordination, strong communication skills, and the ability to learn new technology quickly. A bachelor’s degree or equivalent experience is expected.