Global Product Support Engineer - Semiconductor Equipment

Bruker; Delray Beach (FL); On-site; USD 76,500 - 137,000; Full time

Benefits offered by this job

401(k) with company match

Employee stock purchase plan

Medical and dental plans

Job summary

Bruker, located in Delray Beach, FL, is looking for a Product Support Engineer to provide exceptional post-sale support for their advanced instruments. The role includes installation, diagnostics, and customer training.

The ideal candidate has a degree in Engineering, strong interpersonal skills, and will work both independently and as part of a team. Competitive salary range: $76,500 - $137,000, plus benefits including a 401(k) plan and potential performance incentives.

Qualifications

• 2+ years of experience in applications role or as a technician for technology organizations.
• Experience with cryogenic cleaning and semiconductor equipment support.
• Ability to work in a fluid environment with changing priorities.

Responsibilities

• Provide remote technical support to field service engineers.
• Manage service tickets and timely report service events.
• Document failures through RMR failure analysis.

Skills

Customer focus

Technical support

Interpersonal skills

Microsoft Office suite

Detail-oriented management

Education

Associates degree or higher in Electrical or Mechanical Engineering

Tools

Microsoft Project

Job description

Bruker, located in Delray Beach, FL, is looking for a Product Support Engineer to provide exceptional post-sale support for their advanced instruments. The role includes installation, diagnostics, and customer training.

The ideal candidate has a degree in Engineering, strong interpersonal skills, and will work both independently and as part of a team. Competitive salary range: $76,500 - $137,000, plus benefits including a 401(k) plan and potential performance incentives.