Global Product Support Engineer III - Etch Process Expert

Lam Research Corporation; Fremont (CA); Hybrid; USD 86,000 - 192,000; Full time

Job summary

Lam Research Corporation in California seeks a Global Product Support Engineer to be the backbone of technical support for field engineers, technicians, and product support personnel, diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment.

You will travel up to 15%, provide training and create BKM documents, support process qualification, and represent Lam professionally to customers while driving improvements and new solutions.

Qualifications

• Minimum 5 years of related experience with a Bachelor’s degree; or 3 years with a Master’s; or a PhD.
• Experience diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment.
• Experience with process qualification and training field service engineers.

Responsibilities

• Diagnose, troubleshoot, repair and debug Lam equipment at customer sites.
• Provide training and create BKM documents.
• Travel up to 15%.
• Represent the company professionally to customers.

Skills

Customer support

Technical troubleshooting

Field service engineering

Process qualification

Education

Bachelor's degree

Master's degree

PhD

Tools

Etch chambers

Semiconductor equipment

Job description

Lam Research Corporation in California seeks a Global Product Support Engineer to be the backbone of technical support for field engineers, technicians, and product support personnel, diagnosing, troubleshooting, repairing, and debugging complex semiconductor equipment.

You will travel up to 15%, provide training and create BKM documents, support process qualification, and represent Lam professionally to customers while driving improvements and new solutions.