Global Process Excellence Director, GBS Transformation

Cabot Corporation; Billerica (MA); On-site; USD 228,700 - 331,600; Full time

Benefits offered by this job

Health benefits

Annual bonus based on company performance

Opportunities for professional growth

Job summary

Cabot Corporation is seeking a Senior Director of Process Excellence to lead process strategy within the Global Business Services function. This position requires extensive experience in managing operational excellence and driving transformation through Lean Six Sigma methodologies.

Key responsibilities include defining the GBS process excellence strategy, collaborating for digital enablement, and engaging stakeholders to enhance productivity and compliance. Candidates should have 15+ years of relevant experience and strong leadership skills.

Qualifications

• 15+ years of experience in GBS/shared services or large-scale transformation roles.
• Proven track record leading large, cross-regional programs.
• Strong digital process skillset in automation and analytics.

Responsibilities

• Define and manage GBS performance metrics and dashboards.
• Drive the Process Excellence team to deliver efficiency.
• Act as a strategic partner to global and regional leaders.

Skills

Strategic thinking and framework ownership

Process excellence mastery

Digital fluency

Financial acumen

Change leadership

Stakeholder and executive communication

Risk and compliance

People leadership and mentoring

Education

Bachelor’s degree

MBA or equivalent preferred

Lean Six Sigma Black Belt

Tools

ERP platforms (SAP, Oracle, Workday, MS Dynamics)

Service‑management tools (e.g., ServiceNow)

Process mining (e.g., Celonis, Power BI)

Job description

Cabot Corporation is seeking a Senior Director of Process Excellence to lead process strategy within the Global Business Services function. This position requires extensive experience in managing operational excellence and driving transformation through Lean Six Sigma methodologies.

Key responsibilities include defining the GBS process excellence strategy, collaborating for digital enablement, and engaging stakeholders to enhance productivity and compliance. Candidates should have 15+ years of relevant experience and strong leadership skills.