Global Physical Security Systems Engineer

Talent Octopusventures; Alpharetta (GA); On-site; USD 105,000 - 175,000; Full time

Job summary

LexisNexis Risk Solutions is seeking a specialist in the field of Support Service to apply theory in practice within global physical security technology and supporting infrastructure. You will provide specialized support for enterprise access control, video surveillance, cloud-based security platforms, and related connectivity across global operations.

Responsibilities include deploying, configuring, maintaining, and troubleshooting security platforms, monitoring alerts, and coordinating

Qualifications

• Experience managing and supporting enterprise physical security systems in a distributed environment.
• Knowledge of access control, video surveillance, monitoring platforms, and supporting infrastructure technologies.
• Ability to troubleshoot hardware, software, network connectivity, and platform-related issues.
• Experience with system deployment, hardware installation, configuration, commissioning, and lifecycle management activities.
• Ability to develop and deliver internal communication plans with guidance from senior leadership.
• Experience preparing complex documents, reports, operational procedures, and asset inventories.
• Ability to build and maintain effective relationships with internal stakeholders, vendors, and cross-functional teams.
• Willingness and ability to travel domestically and internationally up to 25% and participate in an on-call support rotation.

Responsibilities

• Administer and support enterprise physical security systems across global operations.
• Deploy, configure, maintain, and troubleshoot access control platforms, including Verkada, Avigilon, and Openpath.
• Manage camera systems, wired access control panels, surveillance devices, monitoring solutions, and associated infrastructure.
• Monitor security events and the operational health, availability, and performance of physical security platforms.
• Provide smart-hands support for servers, network equipment, access control systems, surveillance devices, PCs, and infrastructure management tools.
• Deploy hardware; perform rack-and-stack activities; and install, configure, commission, replace, upgrade, and refresh security and infrastructure equipment using standardized procedures.
• Perform firmware upgrades, software updates, security patching, and device lifecycle management for cameras, access control systems, servers, and supporting infrastructure.
• Investigate and resolve alerts, outages, connectivity loss, and performance degradation, and coordinate restoration efforts.

Skills

Enterprise security systems

Access control

Video surveillance

Networking basics

Tools

Verkada

Avigilon

Openpath

Job description

LexisNexis Risk Solutions is seeking a specialist in the field of Support Service to apply theory in practice within global physical security technology and supporting infrastructure. You will provide specialized support for enterprise access control, video surveillance, cloud-based security platforms, and related connectivity across global operations.

Responsibilities include deploying, configuring, maintaining, and troubleshooting security platforms, monitoring alerts, and coordinating