Global Physical Security Engineer

RELX International; Alpharetta (GA); Presencial; USD 105.000 - 175.000; Jornada completa

Descripción de la vacante

LexisNexis Risk Solutions is seeking a Security Support Specialist to administer and enhance global physical security systems, including access control, video surveillance, and cloud-based platforms. You will configure, troubleshoot, and maintain security infrastructure across international operations and support devices from Verkada, Avigilon, and Openpath.

You will monitor events, handle on-call rotations, and coordinate with cross-functional teams to ensure resilience and continuity of

Formación

• Experience managing and supporting enterprise physical security systems in a distributed environment.
• Knowledge of access control, video surveillance, monitoring platforms, and supporting infrastructure technologies.
• Ability to troubleshoot hardware, software, network connectivity, and platform-related issues.
• Experience with system deployment, hardware installation, configuration, commissioning, and lifecycle management activities.
• Ability to develop and deliver internal communication plans with guidance from senior leadership.
• Experience preparing complex documents, reports, operational procedures, and asset inventories.
• Ability to build and maintain effective relationships with internal stakeholders, vendors, and cross-functional teams.
• Willingness and ability to travel domestically and internationally up to 25% and participate in an on-call support rotation.

Responsabilidades

• Administer and support enterprise physical security systems across global operations.
• Deploy, configure, maintain, and troubleshoot access control platforms, including Verkada, Avigilon, and Openpath.
• Manage camera systems, wired access control panels, surveillance devices, monitoring solutions, and associated infrastructure.
• Monitor security events and the operational health, availability, and performance of physical security platforms.
• Provide smart-hands support for servers, network equipment, access control systems, surveillance devices, PCs, and infrastructure management tools.
• Deploy hardware; perform rack-and-stack activities; and install, configure, commission, replace, upgrade, and refresh security and infrastructure equipment using standardized procedures.
• Perform firmware upgrades, software updates, security patching, and device lifecycle management for cameras, access control systems, servers, and supporting infrastructure.
• Investigate and resolve alerts, outages, connectivity loss, and performance degradation, and coordinate restoration efforts.

Conocimientos

Enterprise security systems

Access control

Video surveillance

Monitoring platforms

Infrastructure technologies

Troubleshooting

System deployment

Hardware installation

Lifecycle management

Internal communications

Stakeholder management

Travel 25%

Herramientas

Verkada

Avigilon

Openpath

Cameras

Servers

Descripción del empleo

LexisNexis Risk Solutions is seeking a Security Support Specialist to administer and enhance global physical security systems, including access control, video surveillance, and cloud-based platforms. You will configure, troubleshoot, and maintain security infrastructure across international operations and support devices from Verkada, Avigilon, and Openpath.

You will monitor events, handle on-call rotations, and coordinate with cross-functional teams to ensure resilience and continuity of