Global People Operations Lead – Scale & Service

Pimco; Newport Beach (CA); On-site; USD 112,500 - 135,000; Full time

Job summary

Pimco is hiring a People Operations Global Lead/Manager in Newport Beach, CA. This role is focused on leading HR service delivery across the Americas while ensuring global consistency.

The position requires a strong operational leader with 7–10 years of HR experience, proven capabilities in managing complex operations, and a commitment to improving employee experience and service quality.

The opportunity offers a competitive salary range of $112,500 - $135,000, along with potential bonuses based on performance.

Qualifications

• 7–10+ years of experience in HR operations or People Operations.
• Proven capability in managing teams and leading HR initiatives.
• Strong understanding of global HR processes and compliance.

Responsibilities

• Lead HR service delivery for the Americas.
• Establish global service delivery standards.
• Own employee lifecycle operations and HR client requests.

Skills

HR operations management

Process improvement

Employee experience focus

Knowledge management

Education

Bachelor's degree in Human Resources or related field

SHRM-SCP, SPHR certification

Tools

Workday

ServiceNow

Job description

Pimco is hiring a People Operations Global Lead/Manager in Newport Beach, CA. This role is focused on leading HR service delivery across the Americas while ensuring global consistency.

The position requires a strong operational leader with 7–10 years of HR experience, proven capabilities in managing complex operations, and a commitment to improving employee experience and service quality.

The opportunity offers a competitive salary range of $112,500 - $135,000, along with potential bonuses based on performance.