Global People Operations Leader (Americas)

PIMCO Ltd. - Pacific Investment Management Company

Newport Beach (CA)

On-site

USD 112,500 - 135,000

Full time

14 days+
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Job summary

PIMCO Ltd. - Pacific Investment Management Company is seeking an experienced People Operations Global Lead/Manager to run day‑to‑day HR service delivery across the Americas and align global standards.

The role oversees core operations, employee lifecycle, knowledge management, and regional programs, while partnering with EMEA and APAC to ensure consistency and localization. The ideal candidate will balance strategic leadership with hands‑on execution, manage a team, resolve escalations, and

Qualifications

  • Proven experience leading regional or global HR operations or People Operations.
  • Experience in HR service delivery across multiple regions, with governance and localization.
  • Strong leadership and stakeholder management skills.

Responsibilities

  • Own day‑to‑day HR operations and service delivery across the Americas.
  • Partner with EMEA and APAC leads to align global standards and regional needs.
  • Lead the Americas team, manage escalations, and drive process improvements.
  • Develop governance, metrics, and continuous improvement initiatives.
  • Drive digital enablement and automation within People Operations.

Skills

HR Operations
People Operations
Service Delivery
Leadership
Cross-functional collaboration

Education

Bachelor's degree in Human Resources, Business Administration, or related field

Tools

Workday
ServiceNow

Job description

PIMCO Ltd. - Pacific Investment Management Company is seeking an experienced People Operations Global Lead/Manager to run day‑to‑day HR service delivery across the Americas and align global standards.

The role oversees core operations, employee lifecycle, knowledge management, and regional programs, while partnering with EMEA and APAC to ensure consistency and localization. The ideal candidate will balance strategic leadership with hands‑on execution, manage a team, resolve escalations, and

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