Global Patient Services Care Manager

Shirley-Ryan-Ability-La

Chicago (IL)

On-site

USD 57,000 - 81,000

Full time

14 days+

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Benefits offered by this job

Pay Range: 50.00 USD Hourly
Comprehensive benefits package

Job summary

Shirley Ryan AbilityLab seeks a Global Patient Services Care Manager to coordinate clinical care for specialized populations, including International Patients, Military Patients, Injured Workers, and others with unique rehabilitation needs. You will support access, referrals, and marketing efforts to drive program growth and quality improvement.

Responsibilities include leading treatment planning, coordinating external communications, securing pre-authorizations, and negotiating financial

Qualifications

  • Master's degree for Social Workers or CRRN for Nurses.
  • Current Illinois license.
  • Minimum 2 years of progressively responsible related clinical work experience.
  • Experience with International, Worker's Compensation, Military Populations preferred.

Responsibilities

  • Provide single point of contact for International, Military, and Worker's Compensation patients and families.
  • Coordinate interpreter/translation services for International Patients.
  • Lead treatment planning addressing return-to-work goals, embassy requirements, LOS and home modifications.
  • Manage external communications with Case Management, Medical Attaché, and Embassies.

Skills

Interpersonal skills
Conflict mediation
Referral relations

Education

Master's degree/Social Work or CRRN
Illinois license
2+ years clinical experience
Experience with International/Worker'sComp/Military populations

Job description

Shirley Ryan AbilityLab seeks a Global Patient Services Care Manager to coordinate clinical care for specialized populations, including International Patients, Military Patients, Injured Workers, and others with unique rehabilitation needs. You will support access, referrals, and marketing efforts to drive program growth and quality improvement.

Responsibilities include leading treatment planning, coordinating external communications, securing pre-authorizations, and negotiating financial

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