Global Partner Programs Leader for AI & SaaS

Harvey, Inc.; New York (NY); On-site; USD 180,000 - 270,000; Full time

Job summary

Harvey, Inc. is seeking a Partner Programs Lead to build and scale the ecosystem across technology, consulting, and channel relationships.

You will translate go-to-market priorities into repeatable programs that partners can execute against, elevating Harvey's partner motion at a category-defining AI company. You’ll collaborate with Partnerships, Sales, Marketing, Product, and Customer Success to keep partners enabled and aligned with customer outcomes, defining incentives and programs from the

Qualifications

• Experience designing global partner programs within high-growth SaaS, AI, ML, or platform businesses.
• Strong cross-functional collaboration and communication skills across leadership levels.
• Ability to translate strategy into clear roadmaps, timelines, and execution plans.

Responsibilities

• Design, launch, and refine Harvey's global partner program structure (tiers, benefits, requirements, and incentives) to drive ecosystem health and revenue impact.
• Own the partner portal and core partner systems experience, ensuring onboarding, enablement, and co-sell workflows are efficient.
• Build and run partner enablement and certification programs, including curricula, certification paths, and evaluation mechanisms aligned to product updates and GTM priorities.
• Define and maintain the core partner KPI framework (e.g., pipeline, activation, certification, NPS), and use data to drive program changes.
• Serve as the operational and escalation point for partner issues — coordinating with Sales, CS, Support, Product, and Legal to resolve problems while protecting Harvey's brand.
• Partner with Marketing, Sales, and Business Development to design and execute scalable motions that increase partner productivity and satisfaction.

Skills

Partner programs

Ecosystem operations

Channel programs

Program management

Executive communication

Data-driven decisions

Job description

Harvey, Inc. is seeking a Partner Programs Lead to build and scale the ecosystem across technology, consulting, and channel relationships.

You will translate go-to-market priorities into repeatable programs that partners can execute against, elevating Harvey's partner motion at a category-defining AI company. You’ll collaborate with Partnerships, Sales, Marketing, Product, and Customer Success to keep partners enabled and aligned with customer outcomes, defining incentives and programs from the