Global Partner Programs Architect

Harvey; California (MO); On-site; USD 180,000 - 270,000; Full time

Job summary

Harvey is seeking a Partner Programs Lead to design and scale Harvey's global partner ecosystem. You will own the partner portal, run enablement and certification programs, and define KPI frameworks to drive pipeline and revenue.

You will coordinate with Sales, CS, Product, Legal, and Marketing to deliver scalable partner motions and ensure outstanding partner and customer outcomes. 7+ years in SaaS or platform ecosystems and strong executive communication are required.

Qualifications

• 7+ years of experience in partner programs or channel programs.
• Experience designing and operating global partner programs.
• Strong program management and cross-functional execution.
• Analytical mindset with data-driven decision making.
• Executive presence and stakeholder management.

Responsibilities

• Design, launch, and refine Harvey's global partner program structure (tiers, benefits, requirements, and incentives) to drive ecosystem health and revenue impact.
• Own the partner portal and core partner systems experience, ensuring that content, tools, and workflows make it easy for partners to onboard, get enabled, and co-sell with Harvey.
• Build and run partner enablement and certification programs, including curricula, certification paths, and evaluation mechanisms that align to product updates and GTM priorities.
• Define and maintain the core partner KPI framework (e.g., sourced/influenced pipeline, activation, certification, NPS), and use data to recommend and drive program changes.
• Serve as the operational and escalation point for partner issues — coordinating with Sales, CS, Support, Product, and Legal to resolve problems quickly while protecting Harvey's brand.
• Partner with Marketing, Sales, and Business Development to design and execute scalable motions (launch plays, campaigns, co-marketing) that increase partner productivity and satisfaction.

Skills

Partner programs

Ecosystem operations

Program management

Analytics & metrics

Executive communication

Cross-functional collaboration

Job description

Harvey is seeking a Partner Programs Lead to design and scale Harvey's global partner ecosystem. You will own the partner portal, run enablement and certification programs, and define KPI frameworks to drive pipeline and revenue.

You will coordinate with Sales, CS, Product, Legal, and Marketing to deliver scalable partner motions and ensure outstanding partner and customer outcomes. 7+ years in SaaS or platform ecosystems and strong executive communication are required.