Global Partner Program Governance Lead

Pure Storage, Inc.; Santa Clara (CA); On-site; USD 182,000 - 273,000; Full time

Benefits offered by this job

Equity compensation

Incentive pay

Flexible time off

Wellness resources

Team events

Job summary

Everpure is seeking a Senior Partner Program Governance Manager to lead the governance framework and operating model for the Global Partner Program Center of Excellence. You will define policies, drive compliance, and coordinate with Legal, Finance, Channel Ops, and Sales to ensure a unified, auditable system.

The role emphasizes ownership of governance structure, readiness criteria, and cross-functional alignment, with final approval for exceptions resting with the Director, Partner Programs.

Qualifications

• 8+ years of experience in channel programs, partner operations, or compliance within a technology company.
• Proven experience building governance frameworks, compliance processes, or operating models in a complex, cross-functional environment.
• Strong understanding of channel program structures, partner compliance dynamics, and exception management.
• Exceptional attention to detail with the ability to design policies that are clear, consistent, and auditable.
• Strong process orientation with the ability to create structure and discipline without creating unnecessary bureaucracy.
• Ability to influence cross-functional stakeholders across Legal, Finance, Channel Ops, and Sales.
• Strong written communication skills with the ability to produce clear, concise, and professional program documentation.
• Ability to hold others accountable to standards while maintaining strong working relationships.
• Experience in a high-growth, fast-paced technology company where ambiguity is common and execution discipline is critical.

Responsibilities

• Define and maintain the governance framework for the Global Partner Program Center of Excellence, including RACIs, decision rights, escalation paths, and operating cadences
• Establish and maintain cross-program standards that ensure consistency across all partner segments and routes-to-market
• Own the program exception management process, including defining criteria, managing intake and review workflows, and ensuring decisions are documented and tracked. Facilitate decision-making, with final approval authority held by the Director, Partner Programs.
• Analyze exception trends and identify systemic issues, providing recommendations to program leads and the Director, Partner Program to improve program design and reduce exception volume
• Drive the program operating cadence including planning cycles, program reviews, and cross-functional alignment forums
• Define compliance standards and enforcement frameworks, while program leads remain accountable for execution within those standards
• Define and maintain compliance standards across all partner program elements, ensuring consistent and auditable enforcement
• Monitor partner compliance against program requirements and work with program leads to address gaps
• Partner with Channel Ops on operational compliance tracking and reporting
• Escalate material compliance issues and recommend corrective action where needed
• Own the design and maintenance of all partner program policies, including eligibility, tier transitions, exception rules, and enforcement guidelines
• Establish and maintain the single source of truth for all program documentation, requirements, and policies across the Center of Excellence
• Ensure all program documentation is current, accessible, and clearly written for internal and external audiences
• Identify gaps and inconsistencies across program policies and drive resolution in collaboration with program leads
• Define and maintain the program launch readiness framework - the gate criteria, checklist, and review process that each program lead is accountable for completing before any program change goes live
• Conduct pre-launch governance reviews with each program lead to confirm readiness criteria have been met
• Document launch reviews and maintain a record of readiness confirmations and approvals
• Continuously improve the readiness framework based on lessons learned from each program launch
• Ensure readiness standards are consistently applied across all program areas, while program leads remain accountable for meeting those requirements
• Serve as the program team’s primary liaison on governance and compliance matters with Legal, Finance, Channel Ops, and Sales leadership
• Provide regular reporting on governance health, compliance status, and exception trends to program leadership
• Support audit and regulatory inquiries related to partner program compliance as needed
• Identify opportunities to simplify and streamline governance processes without sacrificing rigor
• 8+ years of experience in channel programs, partner operations, or compliance within a technology company
• Proven experience building governance frameworks, compliance processes, or operating models in a complex, cross-functional environment
• Strong understanding of channel program structures, partner compliance dynamics, and exception management
• Exceptional attention to detail with the ability to design policies that are clear, concise, and auditable
• Strong process orientation with the ability to create structure and discipline without creating unnecessary bureaucracy
• Ability to influence cross-functional stakeholders across Legal, Finance, Channel Ops, and Sales
• Strong written communication skills with the ability to produce clear, concise, and professional program documentation
• Ability to hold others accountable to standards while maintaining strong working relationships
• Experience in a high-growth, fast-paced technology company where ambiguity is common and execution discipline is critical

Skills

Governance

Cross-functional collaboration

Policy design

Compliance awareness

Attention to detail

Stakeholder management

Process orientation

Program governance

Job description

Everpure is seeking a Senior Partner Program Governance Manager to lead the governance framework and operating model for the Global Partner Program Center of Excellence. You will define policies, drive compliance, and coordinate with Legal, Finance, Channel Ops, and Sales to ensure a unified, auditable system.

The role emphasizes ownership of governance structure, readiness criteria, and cross-functional alignment, with final approval for exceptions resting with the Director, Partner Programs.