Global Order & Logistics Specialist

Alliance Laundry Systems LLC; Ripon (WI); Hybrid; USD 28,000 - 39,000; Full time

Job summary

Alliance Laundry Systems LLC in Ripon, WI seeks an Order Management Specialist to handle the accurate processing of commercial equipment and parts orders. You will maintain customer relationships, provide order status updates, and coordinate with shipping to meet deadlines.

The role requires 2–3 years of office or customer-facing experience, strong communication, and proficiency with SAP and Zendesk. A hybrid work schedule is offered in a fast-paced environment.

Qualifications

• Excellent written and verbal communication across levels of the organization.
• Proficiency with MS Office and data handling for order processing.
• Strong organizational skills with the ability to manage multiple priorities and deadlines.

Responsibilities

• Assist customers in placing equipment and parts orders with information on features, pricing, availability, and shipping schedules.
• Enter orders via email and online to ensure timely processing.
• Track orders and revisions to align shipment dates with product orders.

Skills

Communication

MS Office

Organizational skills

Data-driven

Multi-tasking

Education

High School Diploma or equivalent

Tools

SAP

Zendesk

Job description

Alliance Laundry Systems LLC in Ripon, WI seeks an Order Management Specialist to handle the accurate processing of commercial equipment and parts orders. You will maintain customer relationships, provide order status updates, and coordinate with shipping to meet deadlines.

The role requires 2–3 years of office or customer-facing experience, strong communication, and proficiency with SAP and Zendesk. A hybrid work schedule is offered in a fast-paced environment.