Global Operations Transformation Lead

Ll Oefentherapie; Santa Clara (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

Ll Oefentherapie is seeking an experienced Operations Program Manager in the Santa Clara, CA area to lead transformational initiatives within the Repair Services organization.

You will drive cross-functional programs spanning engineering, quality, supply chain, logistics, and customer support, establishing governance, and delivering measurable improvements in quality, turnaround time, and customer satisfaction across the end-to-end repair ecosystem.

Responsibilities

• Lead cross-functional programs spanning engineering, quality, supply chain, logistics, customer support, and external service providers.
• Establish operational governance, drive process improvements, resolve complex issues.
• Deliver measurable improvements in quality, turnaround time, and customer satisfaction.

Job description

Ll Oefentherapie is seeking an experienced Operations Program Manager in the Santa Clara, CA area to lead transformational initiatives within the Repair Services organization.

You will drive cross-functional programs spanning engineering, quality, supply chain, logistics, and customer support, establishing governance, and delivering measurable improvements in quality, turnaround time, and customer satisfaction across the end-to-end repair ecosystem.