Global Operations Lead, Social Influencer Practice

Socket.dev; New York (NY); On-site; USD 450,000 - 600,000; Full time

Job summary

WPP in New York is seeking a Global Operations Lead for its Social Influencer Practice. You will design and stand up the operating system that unites WPP Media and WPP Creative, aligning standards, data and governance to deliver a single client proposition.

You will influence across agencies and markets, build scalable processes, and embed AI-enabled workflows while driving governance, performance reporting and commercial discipline.

Qualifications

• 12+ years in operations, transformation or practice management with significant global scope.
• Proven track record designing and running operating models across federated organizations.
• Deep fluency in social and influencer marketing operations and workflows.
• Experience driving marketing technology, AI-enabled operations adoption and platform rollouts.
• Strong data, measurement and governance capabilities across large networks.

Responsibilities

• Stand up the practice's operating model and deliver cross-network integration across agencies, markets and units.
• Define how work flows between creative agencies, WPP Media and specialist teams, with clear decision rights.
• Own data, measurement, taxonomies and benchmarks to connect investment to business outcomes.
• Turn platform strategy into daily practice by driving adoption of WPP Open across workflows.
• Lead governance rhythm, reporting, risk escalation and performance for the practice.
• Map capability, coordinate resourcing, and build enablement engines (training, playbooks, communities).
• Bring commercial discipline to pricing, pipeline visibility and vendor management.

Skills

Operations management

Global scope

Influencer marketing operations

Data & measurement

Program leadership

Job description

WPP in New York is seeking a Global Operations Lead for its Social Influencer Practice. You will design and stand up the operating system that unites WPP Media and WPP Creative, aligning standards, data and governance to deliver a single client proposition.

You will influence across agencies and markets, build scalable processes, and embed AI-enabled workflows while driving governance, performance reporting and commercial discipline.