Global Operations Director (Hybrid)

The World Justice Project; Washington (District of Columbia); Hybrid; USD 98,500 - 136,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Flexible Spending Accounts

Parental leave

Paid time off

Job summary

The World Justice Project seeks a Director to lead operations and administration, partnering closely with the Executive Director and senior leaders. You will oversee HR, procurement, compliance, technology, and facilities, driving scalable processes and ensuring consistent, efficient services across a globally distributed organization.

The role requires strategic oversight with hands-on execution, building strong relationships, and delivering operational solutions that support programs, people,

Qualifications

• Bachelor’s degree with eight or more years in operations/administration or a Master’s with six or more years.
• Experience leading operations, admin functions, or complex initiatives with increasing scope.
• Experience supervising teams with performance management and development.
• Ability to manage competing priorities and lead initiatives from planning to execution.
• Experience creating organizational policies, systems, and processes to improve effectiveness.
• Strong knowledge of operations, HR, compliance, procurement, contracting, facilities, and tech administration.
• Ability to interpret donor requirements and legal/regulatory obligations, with internal controls.
• Ability to build consensus and collaborate across departments without direct supervisory authority.
• Excellent written, verbal, and interpersonal communication skills.

Responsibilities

• Direct and oversee business operations including consultant and travel administration.
• Lead facilities, lease negotiations, landlord relationships, and workplace safety.
• Develop operational tools, templates, and processes to improve efficiency.
• Identify challenges and implement practical solutions for consistency and outcomes.
• Supervise Operations personnel and lead HR administration and payroll backstop.
• Oversee recruitment, onboarding, performance management, and benefits administration.
• Develop organizational policies to strengthen governance and donor compliance.
• Oversee procurement, contracting, and vendor registrations.
• Lead technology governance, cybersecurity, and data privacy.
• Collaborate with departments to align operational priorities across programs.

Skills

Operations leadership

HR management

Compliance

Procurement

Contracting

Facilities management

Technology administration

Cross-functional collaboration

Risk management

Vendor management

Leadership and coaching

Interdepartmental coordination

Education

Bachelor’s degree in business administration or related field

Master’s degree in related field

Tools

Microsoft 365

Job description

The World Justice Project seeks a Director to lead operations and administration, partnering closely with the Executive Director and senior leaders. You will oversee HR, procurement, compliance, technology, and facilities, driving scalable processes and ensuring consistent, efficient services across a globally distributed organization.

The role requires strategic oversight with hands-on execution, building strong relationships, and delivering operational solutions that support programs, people,