Global Network Switching Programs Lead

Supermicro; San Jose (CA); On-site; USD 150,000 - 160,000; Full time

Job summary

Supermicro is seeking a Sr. Program Manager to lead operations, program, and project management for the Network Switching Total Solutions team. You will own the team’s operating model, which covers how the team plans, commits, delivers, and improves.

You will run the program portfolio across the US, Taiwan, and India, and manage individual projects from intake to verified close. This role is based at Supermicro headquarters in San Jose, CA.

Qualifications

• 8+ years in operations/program/project management.
• Bachelor's degree in business, engineering, or related field.
• Proven track record designing processes, templates, and operating rhythms that teams actually adopt.
• Strong command of Smartsheet or a comparable work management tool, including dashboards and reporting.
• Experience managing many concurrent projects and dependencies across functions and time zones (US, Taiwan, India).
• Strong communication and leadership to brief senior executives.

Responsibilities

• Build the Operating Model: turn the team charter, service catalog, role matrix, processes, and templates into a documented system with owners and current versions.
• Run the Team Cadence: lead daily commitment board reviews, weekly recaps, monthly and quarterly reviews with senior leadership.
• Enforce Standards: audit adherence weekly, report gaps, and hold owners to fixes.
• Commitment Tracking: own commitment board and service catalog requests with owners, due dates, and acceptance evidence.
• Risk and Escalation: flag at-risk dates and set new dates with requestors.
• Cross-Functional Dependencies: chase open dependencies with product management, testing, RACK, SONiC, and teams in Taiwan/India.
• Reporting: publish weekly reports of commitments met, at risk, and missed, with progress toward mission.
• Root-Cause Review and Process Improvement: review missed commitments within five business days and document changes.
• Training Coordination: plan and schedule team training, assign owners, track completion.

Skills

Operations management

Program management

Project management

Leadership

Communication

Cross-functional collaboration

Education

Bachelor's degree in business/engineering or related

Tools

Smartsheet

Job description

Supermicro is seeking a Sr. Program Manager to lead operations, program, and project management for the Network Switching Total Solutions team. You will own the team’s operating model, which covers how the team plans, commits, delivers, and improves.

You will run the program portfolio across the US, Taiwan, and India, and manage individual projects from intake to verified close. This role is based at Supermicro headquarters in San Jose, CA.