Global Network Security Engineer - Firewalls & Zscaler

Reyes Holdings, L.L.C.; Northern (KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Coverage

Dental Coverage

Vision Coverage

Paid Time Off

Retirement Benefits

Health Screenings

Job summary

Reyes Holdings, L.L.C. is seeking a network security operations professional to support the global IP LAN/WAN infrastructure, focusing on firewalls and Zscaler across 170+ locations and three major contact centers.

You will manage security policies, troubleshoot and escalate incidents via ITSM processes, and coordinate with security teams to validate changes and ensure policy alignment.

Qualifications

• Bachelor’s Degree with 4–6 years of related experience or HS diploma with 7–9+ years in relevant roles.
• Experience with enterprise firewall policies and security architecture preferred.
• Zscaler experience is a plus.

Responsibilities

• Provide operational support for Reyes Holdings' global IP LAN/WAN infrastructure, focusing on security systems across 170+ locations.
• Oversee security policies and configurations of enterprise firewalls, VPNs, web protocols, and secure remote access.
• Troubleshoot tickets from Tier 1/2 and escalated incidents, and route to appropriate teams.
• Evaluate firewall logs, validate changes, and escalate to internal teams as needed.
• Participate in ITSM processes including incident, problem and change control.
• Identify and prioritize incidents based on business impact and policy requirements.
• Assist with other projects and duties as assigned.

Skills

Network security

Firewalls

Zscaler

Troubleshooting

Incident handling

ITSM processes

Education

Bachelor’s Degree

High School Diploma

Tools

Zscaler

Firewall configurations

VPNs

Security monitoring tools

Job description

Reyes Holdings, L.L.C. is seeking a network security operations professional to support the global IP LAN/WAN infrastructure, focusing on firewalls and Zscaler across 170+ locations and three major contact centers.

You will manage security policies, troubleshoot and escalate incidents via ITSM processes, and coordinate with security teams to validate changes and ensure policy alignment.