Global Network Reliability Engineer

Universal Music Group; Nashville (TN); Sur place; USD 110 000 - 140 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision

Mental health coverage

Fertility coverage

Wellbeing reimbursements

Student Loan Assistance

401(k) with immediate vesting

Résumé du poste

Universal Music Group is seeking an Associate Network Operations Engineer to join the IT Operations Team. You will serve as a technical leader for enterprise-scale networks, guiding incident response, and ensuring stability and security across global WAN/LAN and data center environments.

In this role you will own advanced firewall, VPN, and security policy troubleshooting, collaborate with architecture and design teams, and mentor junior engineers while supporting on-call rotations.

Qualifications

• 4+ years of experience in large-scale enterprise WAN/LAN environments.
• Cisco CCNP or higher; CCIE preferred.
• Deep knowledge of routing/switching, VPN/remote access, firewalls, DNS, and performance analysis.
• Experience with cloud networking (AWS/Azure/GCP) and hybrid infrastructure.
• Experience with network automation and modern operational practices.
• Strong monitoring and observability skills; excellent communication; global collaboration.
• Familiarity with SRE, automation strategies, and Infrastructure-as-Code.

Responsabilités

• Escalate and lead root-cause analysis of critical network incidents.
• Analyze complex networking issues and report findings to stakeholders.
• Improve monitoring, alerting, and incident response.
• Support global WAN/LAN, data center networks, cloud networking, remote access.
• Troubleshoot and optimize firewall, VPN, and security policies.
• Collaborate with architecture/design teams on initiatives.
• Lead or co-lead migrations and new service deployments.
• Develop runbooks and performance reports; ensure DR and compliance.
• Mentor engineers; participate in on-call rotations.

Connaissances

Enterprise networking

CCNP or higher

CCIE

Cloud networking (AWS/Azure/GCP)

Network automation (Python/Ansible/Ter

Networking monitoring tools

SRE principles

Infrastructure as Code

Communication skills

Security policies (firewall/VPN)

Formation

Bachelor’s degree in Computer Science or related

ITIL Foundation Certification

Outils

Terraform

Ansible

CI/CD pipelines

Description du poste

Universal Music Group is seeking an Associate Network Operations Engineer to join the IT Operations Team. You will serve as a technical leader for enterprise-scale networks, guiding incident response, and ensuring stability and security across global WAN/LAN and data center environments.

In this role you will own advanced firewall, VPN, and security policy troubleshooting, collaborate with architecture and design teams, and mentor junior engineers while supporting on-call rotations.