Global Mobility Concierge

Weichert Workforce Mobility; California (MO); On-site; USD 50,000 - 75,000; Full time

Job summary

Weichert Workforce Mobility is seeking a Mobility Advisor to support relocating employees and corporate clients across the relocation lifecycle. You will manage relocation cases, explain policy and benefits, coordinate with internal teams and outside providers, and monitor timelines, costs, and compliance.

You will communicate regularly with assignees and client contacts, provide guidance, update systems with accurate data, and contribute to continuous improvement by sharing insights and

Qualifications

• Experience in mobility, relocation, HR, or a related client service environment; familiarity with relocation processes is preferred.
• Strong customer service and relationship management skills, with the ability to support relocating employees and corporate stakeholders professionally and empathetically.
• Excellent communication skills, including clear verbal communication, professional writing, and active listening.
• Organizational and time management skills, with the ability to manage multiple cases, track details, and meet deadlines.
• Analytical and problem-solving abilities, including comfort with data, budgets, and basic financial concepts related to relocation costs.
• Proficiency with common office software and mobility or HR systems; ability to learn new platforms and maintain accurate records.
• Collaborative mindset and the ability to work effectively with colleagues, suppliers, and client contacts in a fast-paced environment.
• High level of integrity, discretion, and professionalism when handling confidential information and sensitive situations.
• Relevant education such as an associate or bachelor’s degree in Business, HR, or related field, or equivalent work experience.
• Prior experience in relocation or real estate industry, global payroll, or tax-related services is a plus.

Responsibilities

• Manage relocation cases across the mobility lifecycle.
• Explain policy and benefits to assignees and stakeholders.
• Coordinate with internal teams and external suppliers (household goods, real estate, tax services).
• Monitor timelines, costs, and compliance for moves.
• Communicate regularly with assignees and client contacts; provide guidance and problem-solving.
• Update systems with accurate data and documentation; produce status reports as needed.
• Contribute to continuous improvement by sharing insights and supporting team initiatives.

Skills

Mobility experience

Customer service

Communication skills

Organizational skills

Analytical skills

Team collaboration

Integrity and discretion

Education

Bachelor's degree in Business, HR, or related field

Tools

Office software

Relocation systems

Job description

Weichert Workforce Mobility is seeking a Mobility Advisor to support relocating employees and corporate clients across the relocation lifecycle. You will manage relocation cases, explain policy and benefits, coordinate with internal teams and outside providers, and monitor timelines, costs, and compliance.

You will communicate regularly with assignees and client contacts, provide guidance, update systems with accurate data, and contribute to continuous improvement by sharing insights and