Mobility Advisor

Weichert Workforce Mobility; California (MO); On-site; USD 50,000 - 75,000; Full time

Job summary

Weichert Workforce Mobility is seeking a Mobility Advisor to support relocating employees and corporate clients across the relocation lifecycle. You will manage relocation cases, explain policy and benefits, coordinate with internal teams and outside providers, and monitor timelines, costs, and compliance.

You will communicate regularly with assignees and client contacts, provide guidance, update systems with accurate data, and contribute to continuous improvement by sharing insights and

Qualifications

• Experience in mobility, relocation, HR, or a related client service environment; familiarity with relocation processes is preferred.
• Strong customer service and relationship management skills, with the ability to support relocating employees and corporate stakeholders professionally and empathetically.
• Excellent communication skills, including clear verbal communication, professional writing, and active listening.
• Organizational and time management skills, with the ability to manage multiple cases, track details, and meet deadlines.
• Analytical and problem-solving abilities, including comfort with data, budgets, and basic financial concepts related to relocation costs.
• Proficiency with common office software and mobility or HR systems; ability to learn new platforms and maintain accurate records.
• Collaborative mindset and the ability to work effectively with colleagues, suppliers, and client contacts in a fast-paced environment.
• High level of integrity, discretion, and professionalism when handling confidential information and sensitive situations.
• Relevant education such as an associate or bachelor’s degree in Business, HR, or related field, or equivalent work experience.
• Prior experience in relocation or real estate industry, global payroll, or tax-related services is a plus.

Responsibilities

• Manage relocation cases across the mobility lifecycle.
• Explain policy and benefits to assignees and stakeholders.
• Coordinate with internal teams and external suppliers (household goods, real estate, tax services).
• Monitor timelines, costs, and compliance for moves.
• Communicate regularly with assignees and client contacts; provide guidance and problem-solving.
• Update systems with accurate data and documentation; produce status reports as needed.
• Contribute to continuous improvement by sharing insights and supporting team initiatives.

Skills

Mobility experience

Customer service

Communication skills

Organizational skills

Analytical skills

Team collaboration

Integrity and discretion

Education

Bachelor's degree in Business, HR, or related field

Tools

Office software

Relocation systems

Job description

Company Description Weichert Workforce Mobility helps organizations design and manage relocation programs that make it easy to deploy key talent and critical skills worldwide. As the industry's largest independent mobility company, it combines the scale to deliver global solutions with a high-touch, personalized service experience. The company offers a comprehensive, end-to-end mobility platform that includes tax preparation and reporting, global payroll, advisory services, title and closing, and household goods management, reducing hand-offs and increasing efficiency. Founded in 1969 and still under the same ownership, Weichert Workforce Mobility provides long-term stability, deep expertise, and a reliable partner for clients of all sizes.

Role Description This role supports relocating employees and corporate clients throughout the mobility lifecycle, including initiation, counseling, coordination of services, and successful move completion. Day-to-day responsibilities include managing relocation cases, explaining policy and benefits, coordinating with internal teams and external suppliers (such as household goods, real estate, and tax service providers), and monitoring timelines, costs, and compliance. The Mobility Advisor will communicate regularly with assignees and client contacts, provide guidance and problem-solving, update systems with accurate data and documentation, and produce status reports as needed. The role also contributes to continuous improvement by sharing insights, following best practices, and supporting team initiatives to enhance service quality and efficiency.

Qualifications

• Experience in mobility, relocation, HR, or a related client service environment; familiarity with global or domestic relocation processes is preferred.
• Strong customer service and relationship management skills, with the ability to support relocating employees and corporate stakeholders professionally and empathetically.
• Excellent communication skills, including clear verbal communication, professional writing, and active listening.
• Organizational and time management skills, with the ability to manage multiple cases, track details, and meet deadlines.
• Analytical and problem-solving abilities, including comfort with data, budgets, and basic financial concepts related to relocation costs.
• Proficiency with common office software and mobility or HR systems; ability to learn new platforms and maintain accurate records.
• Collaborative mindset and the ability to work effectively with colleagues, suppliers, and client contacts in a fast-paced environment.
• High level of integrity, discretion, and professionalism when handling confidential information and sensitive situations.
• Relevant education such as an associate or bachelor's degree in Business, HR, or a related field, or equivalent work experience.
• Prior experience in the relocation or real estate industry, global payroll, or tax-related services is a plus.