Global MFG IT & OT Services Delivery Analyst

Danfoss; Ames (IA); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Annual bonus

Paid vacation

401k matching

Personal insurance

Job summary

Danfoss is seeking an Analyst, MFG Services Build Delivery to bridge global IT infrastructure with real-world manufacturing operations. You will help implement MES and automation systems that power our smart factories, travel the world to lead implementations, and drive safety, quality, and productivity improvements.

You will collaborate with architects and engineers to deliver data-driven solutions, provide hands-on or remote IT support, and develop best practices and training for global teams.

Qualifications

• Bachelor's degree preferred in Manufacturing or IT-related field.
• 4+ years hands-on IT experience directly supporting manufacturing and shop floor systems.
• Strong understanding of the manufacturing execution layer, ISA-95, and ITIL concepts.
• Experience with SQL databases and SSRS reporting; programming in C#, VB.Net or Python is a plus.
• Experience with Azure DevOps; working knowledge of operating systems, IT hardware, and networking basics.
• Willingness to travel internationally up to 40 days per year.

Responsibilities

• Act as a key player in integrating core manufacturing systems (MES, HMI, ERP) for a data-driven production environment.
• Provide hands-on and remote IT support for manufacturing sites worldwide.
• Serve as the go-to technical expert for factory teams, troubleshooting complex issues and delivering innovative solutions.
• Develop and share best practices for manufacturing IT systems and create clear documentation and training.
• Participate in a follow-the-sun support model, traveling internationally to lead key project implementations.

Skills

Troubleshooting

Communication

Travel readiness

Education

Bachelor's degree in Manufacturing or IT

Tools

SQL databases

SSRS reporting

Azure DevOps

C#

VB.Net

Python

ISA-95

ITIL

Job description

Danfoss is seeking an Analyst, MFG Services Build Delivery to bridge global IT infrastructure with real-world manufacturing operations. You will help implement MES and automation systems that power our smart factories, travel the world to lead implementations, and drive safety, quality, and productivity improvements.

You will collaborate with architects and engineers to deliver data-driven solutions, provide hands-on or remote IT support, and develop best practices and training for global teams.