Analyst, Manufacturing IT/OT Systems

Danfoss; City of Utica (NY); On-site; USD 85,000 - 125,000; Full time

Job summary

Danfoss in Utica, NY is seeking an Analyst, MFG Services Build Delivery to link IT infrastructure with shop-floor systems. You will implement MES and automation solutions and support global manufacturing sites, traveling as needed to lead project implementations.

You will help improve safety, quality and productivity, while building a sustainable and competitive operation through data-driven manufacturing processes.

Qualifications

• Bachelor's degree preferred; equivalent experience considered.
• 4+ years IT experience directly supporting manufacturing and shop floor systems.
• Strong understanding of the manufacturing execution layer incl. ISA‑95 and ITIL.
• Experience with SQL databases and SSRS reporting; programming in C#, VB.Net or Python advantageous.
• Experience with IT hardware, networking, and operating systems.
• Willingness to travel internationally up to 40 days per year.

Responsibilities

• Act as a key player in integrating core manufacturing systems (MES, HMI, ERP) for a data-driven production environment.
• Provide hands-on and remote IT support for manufacturing sites worldwide, ensuring systems run smoothly.
• Serve as technical expert for factory teams, troubleshooting issues and delivering innovative solutions.
• Develop and share best practices for manufacturing IT systems with clear docs and training.
• Participate in a follow-the-sun support model, collaborating with a global team on projects and implementations.

Skills

SQL

SSRS

C#

VB.Net

Python

Azure DevOps

ITIL

ISA-95

Education

Bachelor's degree in Manufacturing or IT

Tools

Azure DevOps

Job description

The Impact You'll Make

As our new Analyst, MFG Services Build Delivery, you will be the critical link between our global IT infrastructure and our real-world manufacturing operations, ensuring the technology that runs our factories is seamless, smart, and secure.

This is a role for a hands‑on innovator who wants to make a global impact. You will travel the world, working side‑by‑side with a highly skilled team of architects and engineers to implement the cutting‑edge MES and automation systems that power our smart factories.

You won't just be supporting systems; you will be building the future of manufacturing at Danfoss. Your work will directly improve the safety, quality, and productivity of our operations, making our business more sustainable and competitive.

What You’ll Be Doing

• Act as a key player in integrating our core manufacturing systems (MES, HMI, and ERP) to create a seamless, data‑driven production environment.
• Provide critical hands‑on and remote IT support for our manufacturing sites across the globe, ensuring our systems are always running at their best.
• Serve as the go‑to technical expert for our factory teams, troubleshooting complex issues and delivering innovative solutions that improve safety, quality, and productivity.
• Develop and share best practices for our manufacturing IT systems, creating the clear documentation and training that empowers our global teams.
• Participate in a 'follow‑the‑sun' support model, collaborating with a global team and traveling internationally to lead key project implementations.

What We're Looking For

• A Bachelor's degree in a Manufacturing or IT‑related field is preferred, but equivalent professional experience will be considered.
• 4+ years of hands‑on IT experience directly supporting manufacturing and shop floor systems.
• A strong understanding of the manufacturing execution layer, with familiarity of concepts like ISA‑95 and ITIL.
• Working experience with SQL databases and SSRS reporting. Programming experience in languages like C#, VB.Net, or Python, are all significant advantages.
• Experience with development tools like Azure DevOps and a working knowledge of current operating systems, IT hardware, and networking concepts.
• The ability and willingness to travel internationally up to 40 days per year to support global projects.

What You'll Get From Us

• We promote from within and support your learning with mentoring, training, and access to global opportunities.
• You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work‑life balance. Your well‑being matters to us.
• We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.
• You’ll receive benefits like annual bonus, paid vacation, 401k matching, personal insurance, and more. These vary by country and contract, but they’re worth asking about—we think they’re pretty great.

Our Commitment to Transparency

Salary ranges listed reflect only primary location and currency. For local salary ranges and specific benefits in your preferred hiring location, please ask your Talent Acquisition representative for more information.

The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. Any benefits listed do not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.

Want to know more? Please visit our FAQ Page.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or other protected category.