Global Meetings Program & Technology Manager

BCD Travel; Chicago (IL); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Flexible working environment

Room for growth through learning and development

Comprehensive healthcare and retirement plans

Travel and hotel discounts

Job summary

BCD Travel is looking for a Global Meetings Program & Technology Manager in Chicago, Illinois. This role involves managing the global meetings program, ensuring operational consistency, and enhancing user adoption of meetings technology.

The ideal candidate will support key program elements and collaborate with global stakeholders. The position offers a flexible working environment, comprehensive benefits, and opportunities for professional development.

Qualifications

• Experience supporting a global meetings technology platform.
• Familiarity with meetings, travel, and supplier management processes.
• Strong analytical skills and comfort reviewing multiple reports.

Responsibilities

• Manage and support key elements of a global meetings program.
• Provide day-to-day support for the meetings technology platform.
• Review, negotiate, and support meeting and event contracts.

Skills

Global meetings technology support

Operational consistency

Supplier management

Analytical skills

Job description

Global Meetings Program & Technology Manager

As the Global Meetings Program and Technology Manager, you will help lead the day‑to‑day success of a global meetings program with a strong focus on meetings technology, contracting, process improvement, and operational efficiency. You will partner across regions to optimize the meetings technology experience, create standard operating procedures, and drive consistent, scalable ways of working.

What You’ll Do

• Manage and support key elements of a global meetings program, focusing on operational consistency and user adoption.
• Serve as a subject matter resource for the meetings technology platform, providing day‑to‑day support, issue resolution, and process guidance.
• Partner with client administrators and sourcing teams to understand system usage and recommend improvements.
• Create and maintain SOPs, training materials, and process documentation to promote best practices.
• Identify opportunities to improve workflows, simplify processes, and drive efficiencies across meetings operations.
• Review, negotiate, and support meeting and event contracts, demonstrating strong risk awareness and supplier term expertise.
• Support venue sourcing and supplier engagement as needed.
• Analyze multiple reports and data sources to deliver clear, relevant business insights and program recommendations.
• Collaborate with cross‑functional stakeholders across regions and time zones to keep program priorities moving forward.

You Might Also Have

• Experience supporting a global meetings technology platform in an administrative or power‑user capacity.
• Familiarity with meetings, travel, sourcing, and supplier management processes.
• Experience working with client‑facing teams in a consultative or advisory role.
• Strong analytical skills and comfort reviewing multiple reports to provide meaningful business insights.
• Experience working with global stakeholders across multiple regions and time zones.
• HCP or Life Sciences planning experience.
• Familiarity with Microsoft Copilot.
• Ability to work remotely.

Perks and Benefits

• Flexible working environment with support for remote or hybrid arrangements.
• Room to grow through learning and development built into every role.
• A culture that values curiosity, empathy, and open communication.
• Opportunities to move across BCD M&E’s global locations.
• Comprehensive healthcare, retirement plans, continued education support, and volunteer and sustainability opportunities.
• Travel and hotel discounts, and a successful employee recognition program.

Travel Requirements

Less than 25%.

Compensation

Salary range for US applicants: $70,000 - $75,000. Actual pay depends on skills, qualifications, experience, location, and project budget.