Global Materials & Shipping Coordinator

Relevant Solutions, LLC; Carlsbad (NM); On-site; USD 36,000 - 48,000; Full time

Job summary

Relevant Solutions, LLC is seeking a Materials Coordinator to coordinate and expedite the flow of materials, parts, and assemblies according to production and shipping schedules.

The role covers order processing, shipping, inbound material, inventory control, and coordination with carriers, with emphasis on accurate documentation and customer service. This position requires strong organizational and communication skills and availability for after-hours support as needed.

Qualifications

• High School Diploma or equivalent.
• Computer literate and proficiency in Windows, E‑mail, and an Order Management System.
• Ability to use Microsoft Word and Excel is a plus.
• Ability to use common office equipment: phone, calculator, PC, etc.
• Self‑starter that takes an initiative to get the job done, goes beyond routine tasks, and with little or no direct supervision.
• Excellent communication skills both verbal and written with Customers, Vendors, and Relevant Solutions personnel.
• Desire to provide the highest level of customer service.
• Ability to cross‑train into other value‑add activities.
• Must be able to prioritize work and keep accurate and detailed records.
• Must have effective analytical, organizational and problem‑solving skills.
• Ability to follow complex instructions and operating procedures.

Responsibilities

• Process all sales order shipments within 24 hours of receipt.
• Verify quantity and description on packing slips.
• Ensure credit card orders are processed before shipment.
• Ship to correct addresses.
• Handle international shipments, including paperwork and carrier coordination.
• May calculate duties and tariffs on transported goods.
• Process receipt of goods within 24 hours of delivery.
• Verify received items against packing slips.
• Advise purchasing of product returns for credit and discrepancies.
• Provide configuration support prior to shipment.
• Assist Will Call shelf management with orders left for 5 days or more.
• Call couriers for pickup (e.g., FedEx, DHL, UPS).
• Ensure inbound material routing and inventory handling.
• Assist with customer sales returns and credit determination.
• Support after-hours emergency calls as needed.
• Run mail/postage and manage outgoing mail daily.
• Maintain clean and organized work areas and disposal of debris.
• Order shipping and office supplies as needed.
• Organize packing materials and ensure reusable items are stored properly.
• Keep shipping equipment clean and functional.
• Perform cycle counts and resolve inventory discrepancies.
• Assist with annual physical inventories.
• Report inventory discrepancies for review/adjustment.
• Identify and correct unsafe conditions in the work environment.

Skills

Communication skills

Analytical skills

Organizational skills

Problem-solving

Self-motivation

Customer service

Education

High School Diploma or equivalent

Tools

Order Management System

Microsoft Word

Microsoft Excel

Windows OS

Email

Job description

Relevant Solutions, LLC is seeking a Materials Coordinator to coordinate and expedite the flow of materials, parts, and assemblies according to production and shipping schedules.

The role covers order processing, shipping, inbound material, inventory control, and coordination with carriers, with emphasis on accurate documentation and customer service. This position requires strong organizational and communication skills and availability for after-hours support as needed.