Global Marketing Operations Leader — AI-Powered Transformation

Reed Smith LLP; Houston (TX); Remote; USD 217,000 - 265,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Medical Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Paid Time Off

Tuition assistance

Job summary

Reed Smith LLP is seeking a Director of Marketing Operations to lead the firm’s global MBD operations strategy, embedding AI, data and governance into processes across regions. You will guide budgeting, technology, analytics and change management to drive efficiency and revenue growth in a complex, multinational law firm environment.

You will partner with the CMBDO and leadership to deliver scalable operating plans, standardized practices and measurable benefits, while building an AI-enabled

Qualifications

• Bachelor's degree in business, marketing, finance or related discipline; advanced degree desirable.
• 10+ years of senior-level experience in marketing operations within a complex global organization.
• Experience in a major law firm or professional services environment strongly preferred.
• Proven experience leading operational transformation and organizational change.
• Strong financial and commercial acumen including budgeting, forecasting and investment analysis.
• Experience with marketing technology, CRM, data, analytics, automation and AI capabilities.
• Ability to design and improve processes across a complex, distributed organization.
• Experience leading teams and influencing senior stakeholders across functions and geographies.
• Excellent communication, judgment and stakeholder-management capabilities.

Responsibilities

• Develop and lead the global MBD operations strategy with actionable plans.
• Make AI-enabled workflow transformation a core element of the MBD strategy with accountable owners.
• Advise CMBDO and leadership on priorities, investments and effectiveness.
• Establish consistent operating standards across regions and functions.
• Drive accountability and continuous improvement in operations.
• Lead budgeting, financial planning, forecasting and reporting with Finance.
• Develop ROI frameworks for significant technology and program investments.
• Define requirements for MBD technology and AI roadmap.
• Build governance for AI and MBD technology initiatives.
• Lead pilots through to scaled implementation with playbooks and training.
• Create dashboards and management reporting for data-driven decisions.
• Oversee vendor and procurement management for MBD.
• Lead organizational change and AI adoption initiatives.

Skills

Program management

Project management

Stakeholder management

Communication

Education

Bachelor's degree in business/marketing/finance

Advanced degree desirable

Tools

MS Word

Excel

PowerPoint

Job description

Reed Smith LLP is seeking a Director of Marketing Operations to lead the firm’s global MBD operations strategy, embedding AI, data and governance into processes across regions. You will guide budgeting, technology, analytics and change management to drive efficiency and revenue growth in a complex, multinational law firm environment.

You will partner with the CMBDO and leadership to deliver scalable operating plans, standardized practices and measurable benefits, while building an AI-enabled