Global Marketing Operations Leader

Dun & Bradstreet; Jacksonville (FL); On-site; USD 180,000 - 260,000; Full time

Benefits offered by this job

Generous PTO

Parental leave (16 weeks)

Paid sick time

Education assistance

401(k) with company match

Health & wellness benefits

Job summary

Dun & Bradstreet in the United States is seeking a Senior Director, Global Marketing Operations to own the strategy, execution, and modernization of marketing operations across people, process, and technology. This role partners with MB&C to accelerate campaign velocity and ensure rigor in delivering business outcomes.

You will own budgeting, lead management end-to-end, data governance, and AI ops, while building a global team and ensuring consistent measurement and reporting.

Qualifications

• Bachelor's degree or equivalent experience in marketing, business, communications, or related field.
• 12+ years of progressive marketing leadership experience in B2B marketing operations with enterprise tech stack.
• 5+ years of direct people management experience, including managing managers and building teams of 10+ people.
• Strong cross-functional influence across Marketing, Product, Technology, Sales, and business partners.
• Deep expertise in campaign operations, marketing automation, and analytics enablement.
• Strong understanding of marketing investment, budget management, and ROI measurement.

Responsibilities

• Set and own the enterprise marketing operations and MarTech strategy.
• Own budgeting, forecasting, and resource planning across marketing operations.
• Own strategic lead management end to end, including nurture, scoring, routing, and lifecycle processes.
• Analytics, Revenue Operations, and Sales stakeholders to align definitions and reporting.
• Partner with Sales on lead quality and cross-functional handoffs.
• Build Marketing AI Ops and govern data sources with knowledge bases.
• Operationalize MB&C's attribution framework across systems.
• Establish operating standards, SLAs, dashboards, and processes.
• Lead a global Marketing Operations team and coaching program.

Skills

Marketing leadership

Marketing operations strategy

AI orchestration in marketing

Budget management

Cross-functional collaboration

Data governance & analytics

Vendor & contract management

Team building & coaching

MarTech stack experience

ROI measurement & optimization

Education

Bachelor's degree or equivalent in marketing/related field

Tools

Marketing automation platforms

CRM systems

Sales engagement tools

Data governance tools

Job description

Dun & Bradstreet in the United States is seeking a Senior Director, Global Marketing Operations to own the strategy, execution, and modernization of marketing operations across people, process, and technology. This role partners with MB&C to accelerate campaign velocity and ensure rigor in delivering business outcomes.

You will own budgeting, lead management end-to-end, data governance, and AI ops, while building a global team and ensuring consistent measurement and reporting.